Question about Samsung Cell Phones
There's 2 options available.
1: Perform a hard reset.
1. Switch the phone off. 2. With the phone off, hold the Volume Down button, and while still holding the Volume Down button, firmly press and release the Power button. 3. You'll boot into a menu with a white background, small text and the little skateboarding Android guys. 4. Press the Volume Down button until you reach the Clear Storage option. 5. Press the Power button to select Clear Storage. 6. Press Volume Up to confirm the selection.Sit back while your phone reboots in its virgin state.
Or, you can contact the reseller and they should provide you with the code.
Posted on Mar 18, 2011
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Posted on Jan 02, 2017
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f your Samsung handset has a security code or phone lock on it follow these steps to disable the code.
NOTE: This code is not used for Subsidy unlocks, Application Locks or PUK (PIN) code lock outs. Call Customer care for these.
A phone lock or security code on most Samsung handsets can be overridden by performing a full reset on the device. This will set the security codes on the handset back to the default eight zero's (00000000).
Important: This reset restores the original factory settings and will erase all downloaded content, including ringtones, images, programs, and contacts stored in the internal memory. It does not erase data stored on the SIM card or memory card (if available). Make sure you have backed up contacts, calendar appointments, and other data before continuing.
1. Power off the handset
2. Remove the battery
3. Remove the SIM card
4. Reinsert battery ONLY
5. Turn handset on
6. At the Insert SIM prompt screen enter the following code: *2767*2878#
NOTE: If using a handset that was released after July 2009 use this code: *2767*3855#
7. The handset should display E2P custom reset
8. Power off handset
9. Reinsert SIM card
10. Power on handset
11. The phone should be unlocked
NOTE: If you didn't get a E2P custom reset or a Full reset message on the handset your Samsung model may need an MCK code. You will have to call technical support for this code. Please have your IMEI number ready to expedite the process for this code. Your IMEI number is located on a label on the back of the phone,under the battery.
Dec 24, 2010 | Samsung Solstice SGHa887
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