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DNS failed error, unable to get mail - Computers & Internet

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DNS issues can usually be resolved with a network reset.

1. Shutdown all computers on the network.
2. Unplug the router from the power outlet as well as the modem if it is a separate device.
3. Wait 30 Seconds.
4. Plug the modem into the power outlet.
5. Wait 30 seconds.
6. Plug the router into the power outlet.
7. Wait 30 seconds.
8. Boot up computer and connect to the network.

After this the DNS information has usually been flushed and reset. Try to get your email or browse the web. If this does not solve your issue contact your internet service provider and have them check your connection.

Also, if you are running Windows try performing this fix from Microsoft: http://support.microsoft.com/kb/299357

Posted on Mar 18, 2011

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Try replacing your DNS server with 8.8.8.8 (free DNS server provided by Google). Depending on your version of Windows, it can be in different places, but you're looking for IPV4 settings under networking in the control panel.

If it still doesn't work run the command "cmd" and then "ipconfig /all" and send us the results, your version of windows.

Please leave feedback if this was helpful. Thanks.

Posted on Mar 18, 2011

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