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Nero incd blocking start up of my computer. I removed all nero files but problem still occurs.

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Have you try removing not just the files but also uninstall the software from your computer?

Posted on Aug 02, 2008

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I am starting to see we are sorry,but an internal error occured please reinstall the product to fix the problem. error-code:1/-3/10900 see doc#5305 And again the INCD helper service is not correctly...


That INCD service or component is a part of Nero. It gets installed with Nero. This was a common problem of Nero 7. What you can do is uninstall and re install the product. You have to use an uninstaller program available (such as your uninstaller) to remove the registry keys as well. Its clearly indicating that the programs is not successfully installed. Note: If you try to install Nero 9 in a Windows XP SP2 environment or in a Windows 7 environment you might receive the same error. Those are compatibility issues. You have to use SP3 in XP and you have to purchase Nero 10 for Windows 7. Incd is not necessary to function Nero. Try to install without Incd. You can do that while installing. Choose the Customized Installation. If you are using Nero 7, I recommend to use Nero 6 or 8 and upwards.
You can download Nero from their web site or using a torrent as well. Some funny things may happen when Nero gets installed partially. Go to Properties by Right Clicking the Taskbar and untick "Hide inactive icons" check box. Click on "Customize". Check the "Behavior property and for the programs which have the setting "Always Hide", select "Always Show" option. Then Apply and click on OK button.
Contact me further if you still have the problem. If the solution works for you please be kind enough to rate the answer as well :-)

Jun 09, 2010 | PC Desktops

1 Answer

When trying to upload application programme for external dvd writer once nero 7 has been installed, message pops up saying disc is not formatted so we cannot install programme to set up dvd writer


go into add/remove programs and look for a previous version of nero. delete / remove it including incd...incd is used for cdrw and dvdrw discs. this is why you are getting format the disc. you will need to reinstall nero again, incl. incd.... also install power dvd it should be on the same disc..

Nov 23, 2009 | PC Desktops

1 Answer

HP external 1040 dvd writer


The Nero software came with InCD, which is a program that allows you to drag files directly onto the CD without having to run CD burning software. It's a novel idea, but I don't think it works all that well. If you're not planning to use it, then uninstall it. If you can't find it in the "Add/Remove programs" list, then you may have to uninstall the Nero software and then reinstall it but unselect to have the InCD software installed.

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2 Answers

I cannot seem to burn dvds in nero to be read on xp home/xp pro


When you go to burn a cd/dvd there should be and option for you to tick that allows you to burn the cd/dvd for other computer etc... to use too, before you click on burn have a look around for the options on that page

Oct 23, 2008 | PC Desktops

1 Answer

I have accidently deleted my ahead nero incd easywriter reader drivers and i need it to load my nero 8 version


Just reinstall the software it will take much less time then trying to get it all working again.

Sep 11, 2008 | PC Desktops

1 Answer

INCD stopped working on my lab top, I had to redownload it from nero, an requires a serial number how do i find mine? or get one?


if you have incd, then you have other nero products on your pc, use the same product key code, it will be in smart start

Sep 02, 2008 | PC Desktops

1 Answer

Computer reboots on running of InCD


goto control panel select install/unistall programs and delete/uninstall incd ...you can reinstall it if you want with update software but you dont really need it.
at the moments it is causing conflicts and needs to be removed.

Mar 08, 2008 | PC Desktops

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