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Model 970 washer - NO POWER to unit. Outlet works fine.

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Hi from retired Englishman in SW France,

Sorry but with such a fault it is virtually impossible for anybody on this forum to remotely guess what is wrong with your washer.
It could be internal wiring/plugs sockets, control panel switches, control PCB.
I fear that your only real option is a service call as the engineer will have the right equipment to safely diagnose what is wrong.
Sorry again and good luck,
John C

Posted on Mar 18, 2011

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Posted on Jan 02, 2017

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My kenmore 970-38712 washer makes a terriible banging noise on the final spin.


http://www.searspartsdirect.com/model-number/9703871220/0582/0153200.html?searchType=modelSearch&q=970-38712&searchTerm=970-38712
This link shows you your tub parts. There are 2 springs and 2 shock absorbers. Those may be bad broken or loose and one other thing to check is make sure the inside drum has not broken off of the spider assembly in the back. An easy way to check that is open the door and grab the front lip of the metal tub and try to move it up and down, you will notice a huge amount of movement if it is broken loose. The videos I posted apply to all front load washers, The first 2 are great on diagnosing and the last one shows whats left of a broken spider gear. Kenmore Washing Machine Model 970 3871220 9703871220 970 3871220 Parts
If it is the spider support assembly then you will have to replace the entire inner tub and that is about $400 just in parts.

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1 Answer

Can you stack a kenmore washer / dryer model # 970-c84102-00 and 970-c44102-00?


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Oct 19, 2010 | Kenmore Dryers

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Kenmore elite top loader washer won't start. Power is ok at the outlet Unit is 9 years old, model #110-20096993. Unit worked yesterday. It is a sensor smart three speed automatic washer with catalyst


Actually I didn't need a solution. The unit would not start. It was like no power was coming in. The outlet was good and usually if there is a power failute the unit flashes PF. Well I walked by in a couple hours later and and touched the start button and it worked. Got two loads of wash in. It must
have a loose connection or a dirty connector, but I'll wait until it happens again
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Jun 23, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore Elite Model 970-C41074-00. Front Load washer will not start. Electrical power checked and OK at washer plug in. Dorr shuts fine and the soap dish shuts fine. Whren set to wash and knob pulled out...


It appears your timer/main controller has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Mar 14, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Washer gets no power


are you sure the outlet has power? make certain by plugging in a lamp or something else to the outlet first. the timer does have to get power to turn on the unit, but its not likely it is the problem.
try a different cycle and see if it wont run on any position. like fill, wash or spin. then if your outlet is ok, it could be the timer.
i dont think it is but it could happen. usually if the timer fails, it will work on some cycles but not all of them. if it wont work on any cycle then i would expect the outlet first.

Jan 27, 2009 | Kenmore 22422 Top Load Washer

1 Answer

Kenmore het3 washer just quit, no power.


If power to the unit then most likely the machine control went bad and would need to be replaced. There are no fuses or reset buttons. Please contact me if you need further help or leave feedback if appropriate as that is how I get paid. Thanks for letting me help you!

Nov 30, 2008 | Washing Machines

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