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Dsi freezes while playing a game. What can I do?

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  • kayjay321 Mar 18, 2011

    The DSi system freezes with other games too.

  • kayjay321 Mar 18, 2011

    We believe that the problem is with the game system, because it freezes with other game cards.

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  • Master
  • 844 Answers

Welcome to FixYa!

Here's a quick checklist:

  • Make sure you are using only licensed accessories. Unlicensed products and accessories do not undergo Nintendo's testing and evaluation process. They may not work at all with their game systems, and they may have compatibility problems with certain games or accessories.
  • Check for visible contamination or foreign material on the connector pins of your Game Cards or Game Paks. If you see contamination or foreign material on a Game Card, remove it if you can.
  • If possible, try the Game Card in any other Nintendo DS system (including Nintendo DS and Nintendo DS Lite systems).

  • If the game still does not work in another system, it is likely a problem with the Game Card. You will need to replace the Game Card.
I hope that this will help.
Keep me posted and thank you for using FixYa!
Jas247

Posted on Mar 18, 2011

  • Jas Barinaga
    Jas Barinaga Mar 18, 2011

    Even though it freezes in other games too, there is still a chance that the game cards are defective (all of them) not unless you try it in another DSi System.

    If the game cards run smoothly in another DSi System, my professional advice is that - have your DSI unit replaced. It is a technical problem that requires servicing the unit to replace some parts.
    Follow this procedure on how to replace/service the unit http://www.nintendo.com/consumer/repair/...


    For game replacement procedure, go here http://www.nintendo.com/consumer/systems...

    I hope that this would be helpful.
    Keep me posted.
    Jas247

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