Question about HP Photosmart C6180 All-In-One InkJet Printer

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While installing the HP Photosmart Full Feature Software and Drivers from the HP website, power went out for a few seconds. When power returned the printer was off and will not turn on when the power button is pushed. The power supply is undamaged (measured 32 voltsout of plug, green LED on plug going into printer is lit and small red LED under scanner glass lights) but LCD screen is off and buttons do not light. As though printer is not plugged in. Tried resuming download of software & drivers but printer does not respond and comouter does not recognize printer being connected. Is there any way to re-activate printer and continue with downloads?

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Theres nothing in the drivers that would cause this unless the software was doing an update to the printers internal software
you could try a hard reset
1. Remove all cables, including:
2. Unplug the printer power.
3. Hold down # and 6 on the keyboard.
4. Plug the power cord back in. .

Posted on Mar 18, 2011

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Posted on Jan 02, 2017

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