Question about Office Equipment & Supplies
Error 5100 means that the ink cartridge can not be detected by the printer.
Remove both the ink cartridges and clean the surface contact (the contact to where the terminals inside the printer touches), using a clothe moistened with alcohol.
Return back the cartridges and reseat them properly.
Let me know how it goes.
Posted on Mar 18, 2011
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Posted on Jan 02, 2017
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