Question about Canon CanoScan 8400F Film Scanner

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Code2,178,0 Scanner will not function cites error code 2,178,0 Have tried checking connection and rebooting but no use. can you help

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  • bart1960 Nov 26, 2008

    Unfortunately I have he same problem. Tried everything; installing new drivers; rebooting... nothing helps. Who is gonna help me out this ****

  • James_Canbra Jan 08, 2009

    Here's a FixYa link to the same problem, but under the heading Twain Error. Link

  • Sharkovar Jan 19, 2009

    I had the same problem---error 2. 178, 0 after I installed a Microsoft Patch months ago. I am just getting around to try and fix it. I reinstalled CanoScan and this didn't help. I will check back in to see if anyone has a solution to fixing what I think is a Microsoft Patch that confliced with the CanoScan 8400F

  • Anonymous Jan 22, 2009

    Code2,178,0 problem

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This is caused by a faulty FAU cable. One, or more, of the eight wires within this cable has fractured and unless you are handy with fine wires and a soldering iron, it's off to the scanner shop, I'm afraid.

Posted on Mar 28, 2009

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OK. I checked this by buying a working 8400F. I swapped the Film Adapter Unit (ie, the scanner top and the attached cable). The problem stayed the same.

Therefore it is NOT a faulty FAU cable.

It must be something in the body of the scanner.

(btw, I also greased the support shaft that the scanner unit runs along, because that fixed a problem with another scanner. It made no difference to the 2,178,0 error).

James.

Posted on Dec 21, 2009

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Posted on Jan 02, 2017

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