Question about Schlage COBRA by Keyless Lock

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Schlage Cobra lock. The lock will not lock - Schlage COBRA by Keyless Lock

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  • Coaltowner Apr 10, 2011

    Please give more detailed and specific information for this problem.

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  • Master
  • 963 Answers

Please re-post your question with more specific information about the problem.

Here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx
Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx
http://consumer.schlage.com/Service-Support/Pages/FAQ.aspx

Instructions & Manuals: http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Posted on May 13, 2011

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SOURCE: My Cobra MPC by schlage

I don't have a direct answer, but here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx
Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx
http://consumer.schlage.com/Service-Support/Pages/FAQ.aspx

Posted on Nov 06, 2011

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Related Questions:

1 Answer

What is the factory default code for a Schlage Cobra Lock


There is no '"factory default code". Sorry.
Try Schlage.com

Feb 13, 2012 | Locks & Locksmithing

1 Answer

Schlage cobra default code


There is no "factory default code". If there was such a thing, you could bet that any good thief would have it-rendering your lock useless as a security device.
Try Schlage.com for further information.

Feb 13, 2012 | Schlage COBRA by Keyless Lock

1 Answer

My residential schlage cobra lock no longer locks. I have checked the batteries. Using the programming instructions, I cannot get a "normal' code to program. I always get flashing lights...


Since you seem to be doing everything properly and following the instructions, I recommend that you contact Schlage for some technical assistance. Here is the contact information:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx

Schlage FAQ:
http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx
http://consumer.schlage.com/Service-Support/Pages/FAQ.aspx

Instructions & Manuals:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Good luck!

Aug 04, 2011 | Schlage COBRA by Keyless Lock

1 Answer

I have a Schlage that was in when I bought the house. It is a double key deadbolt lock. Recently my key just started spinning around on the inside lock. The outside one still is functioning. I took a...


I don't have a direct answer, but here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx
Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx
http://consumer.schlage.com/Service-Support/Pages/FAQ.aspx

Instructions & Manuals: http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Jul 26, 2011 | Schlage Locks & Locksmithing

1 Answer

I can't put in the 6-digit PC to my new BE365 Schlage. When the lock is idle, I put in the 6-digit code and the lock thinks I'm putting in the 4-digit UC, so it errors out. My 2 default UC codes...


I don't have a direct answer, but here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx
Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx
http://consumer.schlage.com/Service-Support/Pages/FAQ.aspx

Instructions & Manuals: http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

BE-365 installation & programming PDF: http://consumer.schlage.com/Project%20Documents/P515-858.pdf

Jun 03, 2011 | Schlage BE365-PLY BE365PLY626 Satin...

1 Answer

Schlage camelot key pad does not engage exterior locking knob when you press the schlage button. I have tried three different locks.


Here is a link to the installation instructions:

http://consumer.schlage.com/Project%20Documents/P515-858.pdf

It sounds like you may have the Turn Lock Feature disabled. View and scroll down in the instruction sheet to the Troubleshooting portion, where it says " Pressing (the) Schlage (button) does not rotate deadbolt" The solution is to push the PC button, then the Schlage button, then 7 to enable the turn lock feature.

Here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx

May 02, 2011 | Schlage Camelot Deadbolt Keypad, Satin...

1 Answer

Fix door latch bolt


You didn't give much information, but I'm providing you with contact information with Schlage. I suggest that you contact them directly.


Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx

Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx

Feb 14, 2011 | Schlage FE365-CAM-ACC Lifetime Polished...

1 Answer

My Cobra MPC by schlage lock is locked. The wrong code was entered and now the led lights will not light up and the door will not unlock. How can i reset this?


I don't have a direct answer, but here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx
Schlage FAQ: http://consumer.schlage.com/Service-Support/Pages/InstallationTroubleshooting.aspx
http://consumer.schlage.com/Service-Support/Pages/FAQ.aspx

Dec 28, 2010 | Schlage Camelot Deadbolt Keypad, Satin...

1 Answer

I have the same kind of problem. I have the programming code, but when I enter it, after entering the 4 th digit the lock blinks an error thinking I entered an incorrect user code?? So I think I might have...


Restore the lock first

1.disconnect battery
2.press and release the SCHLAGE button
3.reconnect the bat and wait until SCHLAGE is no longer lit.
4. within 10 sec,press and hold SCHLAGE until SCHLAGE lights green and the lock beeps.

The lock is back to factory now.
Now add your user code.

Adding a new user code
DPC is-digit programming code
DUC is digit user code
Yellow sticker has factory 6 digit programming and 4 digit user code on it.

1. 6DPC push SCHLAGE, push 1, enter 4DUC twice.

this lock will only take 2 user codes.

Hope this helps. Leave feedback for others if it helps

Aug 30, 2009 | Schlage BE365-PLY BE365PLY626 Satin...

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