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On a bissell 9400 steam vac i am getting spray from the hand wand but not the floor spray. I checked all the solinoids and lines and switches. I blew throurgh the lines and got no clogs. can you tell me what else can be wrong

Posted by Anonymous on

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Posted on Jan 02, 2017

  • 29 Answers

SOURCE: My bissell 9400 pro heat steam cleaners sprayers are clogged again...how can I fix this with out taking it to a shop to get fixed?

The water sprayers on your Bissell are probably clogged. I had this problem this morning, myself, with my machine, about 15 months old. They get clogged up with mineral deposits. This is a *fairly* easy thing to fix yourself. Read all the way to the end before trying this fix.

Unplug the Bissell. Remove the water container pieces from the top of the base. You'll probably reveal two red plastic pieces mounted in the Bissell's base, about .75" x .75". These spray water on your brushes when you press the water-and-soap trigger at the top of the Bissell's handle. These water sprayers tend to clog. See the metal spring running up the hose, behind each red water sprayer? As you squeeze the red plastic sides of one red water sprayer, use a screwdriver or other tool under the spring to wedge up the hose, to release the sprayer from its mount in the base. Stick a finger in the hole of the base of the Bissell where the sprayer was mounted and run it around the edges there including on the underside of the base to clean out any gunk you can find. Clean any gunk you can off the red water sprayer with an old toothbrush.

Now you need to remove the water sprayer from the hose. You need a pair of pliers. Use the pliers to squeeze the brass colored clip that is keeping the red water sprayed mounted to the end of the small hose there. Move the clip down the hose so it compresses the spring and is no longer on the red plastic water sprayer. Now you can twist and pull the red water sprayer out of the end of the hose. You'll need a little hand strength to do this. Just be careful not to break the water sprayer by using a tool. They're not particularly delicate, but breaking one would render your Bissell useless until it was replaced, so use a little care.

When you've removed a red water sprayer from the hose, put the outer end of the red water sprayer in your mouth and seal your lips around it, and try blowing through it. You can't blow air through it, right? It's clogged. Open up a paper clip and push it back-and-forth through the small hole in the end of the water sprayer back towards its middle. You'll probably push out a line of white mineral deposits. Clean them off the water sprayer with the old toothbrush, and try blowing through the water sprayer again. If air passes through clearly, you've fixed it. Now you have to put it back together. Push the water sprayer back on the end of the hose. Use the pliers to reposition the brass clip on the end of the hose over the water sprayer. Push the red water sprayer back into position in the base of the Bissell.

Now do the same for the other red water sprayer.

I had a problem when I fixed this on mine this morning, because when I pulled one water sprayer off, the hose advanced up under the spring and I couldn't reattach the red water sprayer, because it couldn't reach the end of the hose. So try to use the brass clip or some other means (rubber band, tape, another clip) to keep the hose from crawling up inside the spring after you pull the red water sprayer off the hose. If the hose gets up under the spring anyway, despite your best efforts, I fixed this by removing the six screws on top of the Bissell base (the surface of which the water tank mounts on top of), and then pried it up. You can pull out the hose, reattach the red water sprayers to the hoses, position the hose *very carefully* inside the base (there are mounts under there they need to fit into, so you don't break anything), push the red water sprayers through the mount holes and mount them, and then reattach the screws to the base.

There's something else you may need to do that can help get the water flowing. This one's easier. The Bissell uses pumps, which need to be primed. Sometimes an air pocket inside the machine keeps water from flowing. To prime the pumps, separate the two water tank pieces. Fill the base as usual and mount it on the Bissell without the top water tank piece. Plug the Bissell in and **turn it on**. (The Bissell must be running to do this.) Kneeling on the floor in front of the Bissell, reach up and press the soap and water release trigger at the top of the Bissell's handle and hold it in as if you wanted water to go through. On top of the water tank is a plastic grommet hole about 1 inch in diameter, through which you pour water to fill the tank. Seal that hole with the flat of your hand. You'll feel a bit of suction. Lift your hand up and down a few times. Release the trigger and repeat a few times. Now that you've cleaned out your water sprayers and primed the Bissell's internal pumps, I'm hoping water will GUSH through your Bissell once again.

As you probably have learned the hard way, as I did, it's VERY important to do a lot of cleaning of the Bissell after each use, more than the manual tells you to do. Clean the bottom of the unit. Empty all the water. Thoroughly rinse out both water container pieces. Unscrew the three clear plastic pieces, one in front, two on the sides, that surround the brushes, and rinse them thoroughly in water. Clean off the brushes and all the lint and gunk around and above the brushes. (A water spray bottle and toothbrush are helpful here.) Tip the machine and blow all the water out of the hole in the base. Release the red clip springs on the red water sprayers and blow on them. Doing this will slow the failure of the Bissell. It's a great little machine for the money, but it does have a learning curve and need more pampering than a vacuum cleaner, doesn't it??

Good luck!

Posted on May 29, 2009

  • 4 Answers

SOURCE: Sounds funny/shutting off after few minutes

Yup! Clogged hose on the back of the cannister! Unit is designed to shut off for 30 minutes when this happens to protect your motor. Remove top of hose where debris enters the cannister through a filter above it, then remove the other end of the hose from the bottom of the back of the cannister, take it outside and use something long that'll fit inside the hose to force out all the clogged debris and hair through the top of the hose.

Posted on Jun 07, 2009

  • 5 Answers

SOURCE: bissel steam mop - no more steam

You have to open up the cleaner, disconnect the pump from the steam chamber you then have to put it in a vise and remove the brass hose fitting on each end. Clean the springs and chambers but the main thing is a channel that joins the two chambers has to be cleaned out.

John

Posted on Sep 17, 2009

  • 60 Answers

SOURCE: My Bissell ProHeat steam cleaner won't spray water. The accessory

Under the plastic under the water tank (its a pain to pull apart to get to it) there is a solenoid that actuates the water between the floor and the tools. This is toast if its not spraying the floor, its simply not reacting to the signal to let it go through to the water side.
Seems to be a common problem with the Bissell Proheats. You can order a new one online for about $12 and try to get to it to replace it yourself (if you can open up the base its obvious which part it is if you just follow the hoses).

Posted on Oct 31, 2009

  • 17 Answers

SOURCE: My Bissell ProHeat 2X model 9400 won't spray from

Here is what to do

Posted on Feb 08, 2010

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Here's a quick link to locating one of our Authorized Service Centers in your area.

http://www.bissell.com/service-centers/?cid=ccsocial

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