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Power lost to mobile unit, upon power up unable to receive signal. Camera is on, mobile unit says out of range and is fully charged. Thanks.

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Hi,you can use this troubleshooting tips to rectify the problem..

How to Troubleshoot a Summer Baby Monitor

Summer Infant baby monitors are some of the best reviewed monitors on the market today according to Consumer Reports, as well as individual parent reviews on various websites. But that doesn't mean they aren't without fault at times. Summer Infant produces various models of baby monitors, some that are strictly audio monitors, and others that are video and audio monitors. However, the steps to troubleshoot both types of monitors are the same.

things you'll need:

* Philips head screw driver


Check the power charge on the unit. Whether you have a video and audio unit or audio-only monitor, the unit will need to be charged to work properly. If you have just purchased the unit, be sure to charge it for at least 4 hours before using it. You will be able to check the charge on the monitor with a "low-battery" icon on the unit. In some units, this will be indicated by a light - the light will be green for a "good" charge, yellow for a "low" charge and red for an "extremely low" charge or dead battery.

Check the rechargeable battery. If the unit does not seem to be holding its charge for very long, or not at all, the rechargeable battery may be bad. Typically, these rechargeable batteries last between 18 and 24 months. New ones can be purchased directly from Summer Infant, or through other retailers. To replace the rechargeable battery, simply unscrew the back cover of the receiver.

Move any cordless phones or other cordless products away from the unit. These frequencies can interfere with the way that the monitor operates. In addition, you may find that you are able to pick up audio or video from another monitor in another home. Try moving your monitor's location in your baby's room and away from these other devices.

Bring the monitor closer to the receiver. Typically, the range for these devices is between 350-650 feet depending on your model. However, the closer the units are together, the better the reception will be. But having them too close together (closer than 15 feet) may result in audio feedback.

Move the monitor closer to your baby. If you have a video monitor with night vision, the best video results will be if the monitor is 4 to 6 feet away from your child. If you have an audio-only monitor, moving it closer to your child will increase the clarity of the sound.

Hope it helps.

Posted on Mar 17, 2011


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