Question about Samsung (SHM522CBEWN) CD-RW/DVD-ROM Combo Drive

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Cd drive showing instead cd-rw/dvd drive

In My "Computer" cd drive showing instead cd-rw/dvd drive.
please help!

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Step 1: Unplug any cables that are connected loadTOCNode(3, 'moreinformation'); a. Unplug any cables that are connected to the video outputs of the computer. b. Try to read the disc again. c. If you still experience problems with the disc, go to step 2.
Step 2: Update the DVD driver loadTOCNode(3, 'moreinformation'); a. Contact the manufacturer of the DVD Drive to obtain an updated driver for the DVD drive, and then follow the manufacturer’s instructions to install the driver. b. Try to read the disc again. c. If you still experience problems with the disc, go to step 3.
Step 3: Obtain a hardware-based DVD decoder or software-based DVD decoder loadTOCNode(3, 'moreinformation'); a. Contact the manufacturer of the DVD Drive to obtain a hardware-based DVD decoder or software-based DVD decoder, and then follow the manufacturer’s instructions to install the decoder.

Note Many video adapters help decode DVD discs. However, the video adapter may not fully decode a DVD movie. b. Try to read the disc again. c. If you still experience problems with the disc, make sure that the sound card in the computer is compatible with the DVD drive.

Note Hardware and software decoders usually need a sound card to play back DVD movies. d. Try to read the disc again. e. If you still experience problems with the disc, contact the manufacturer to obtain a new disc. .
Remove Duplicate Drives loadTOCNode(2, 'moreinformation'); Remove any duplicate CD-ROM or DVD drives being loaded by Windows. To do this: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. On the Device Manager tab, click View Devices By Type. 4. Double-click the CDROM or DVD branch to expand it. 5. Note the properties for each device listed in the branch. To do this: a. Click a device, and then click Properties. b. Click each tab in the device properties dialog box, and then record the device information and settings. c. Click OK. 6. Click OK, and then close Control Panel. 7. Restart Windows in Safe mode. To do this, use the appropriate method for your version of Microsoft Windows.

Posted on Aug 13, 2008

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