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I just got my troy bilt brand new from lowe and it will not start it seen to be the battier

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A lot of new equipment have safety switches so they won't start unless you have it in neutral, or have a brake on or you have to have a clutch disengaged.

Posted on Mar 17, 2011

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Contact the consumer desk.

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1 Answer

We have a Troy-Bilt chipper and every time we use it, we have to change the spark plug in order for it to start.


Check the gap on your plug when you put a new one and then check it after you run it normally. If it is smashed check your piston for a contact point where it was hitting the plug.

Check your manual for the correct plug type. They my have put the wrong on in and if you just keep putting in the same plug...

Call troy-bilt they are pretty good about service issues.

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You say Pull rope mechanism is ok, How do you know that? Ive's seen them get the rope a little off and gets caught being wedged into a small clearance. Is the rope wearing? I bet if you take it apart put a new nylon rope and some wd-40 in rubbing surfaces including the ratchet area it will be good as new. Crank bearing has to get really bad to effect pull. How is the spark?

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My troy-bilt chipper vac (4.5)hp engine) will only run a few sec if I pour gas into the engine. it does not seen to be getting any gas. where can I look for the ptoblem? Rich


Look for fuel flow issues, pull the hose off at the carb and see how much volume comes out for how long. if low volume, look upstream. Usually screens get gummed up.

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Brand new, troy-bilt chipper model 4265. put oil in engine filled it with gas and tried to pull the recoil starter. It's locked up. I could lift this unit in the air with the recoil starter.


Sounds defective. Even if you could fix this problem something else is bound to go wrong. Troy-Bilt has a reputation for quality products and I'd suggest, since it's brand new, you get it replaced.

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It could be a factory flaw,Ive seen it happen. something inside is probably catching on the plastic cord disk,could have been assymbed wrong and rubbing the flywheel,screw loose on one of the disk keepers,no way of knowing without taking it apart and investigating.

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