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I just got my troy bilt brand new from lowe and it will not start it seen to be the battier

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A lot of new equipment have safety switches so they won't start unless you have it in neutral, or have a brake on or you have to have a clutch disengaged.

Posted on Mar 17, 2011


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Posted on Jan 02, 2017


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We have a Troy-Bilt chipper and every time we use it, we have to change the spark plug in order for it to start.

Check the gap on your plug when you put a new one and then check it after you run it normally. If it is smashed check your piston for a contact point where it was hitting the plug.

Check your manual for the correct plug type. They my have put the wrong on in and if you just keep putting in the same plug...

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Look for fuel flow issues, pull the hose off at the carb and see how much volume comes out for how long. if low volume, look upstream. Usually screens get gummed up.

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Sounds defective. Even if you could fix this problem something else is bound to go wrong. Troy-Bilt has a reputation for quality products and I'd suggest, since it's brand new, you get it replaced.

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Considering your experience, if I was in your position I would locate the cause of the persistent failure and contact the manufacturer who might be suitably grateful.
I did that once with an inspection light that was bought in from China and brand engineered, as many goods are today, and I received a voucher and the company stopped buying that model. While it didn't help me much it would have helped others.

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