Question about Dymo LabelWriter Thermal Printer

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The printer jammed and now there is sticker paper stuck inside near the roller. it is hard to see and can NOT be pried out. it is jamming the system and will not accept the roll. how do i clean it out? its a tiny strip of sticker that is adhered to a part of the machine deep down.

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3 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

micromatikal
  • 2777 Answers

SOURCE: Dymo 400 was working fine, then I had to unjam

You probably didn't damage it, it sounds like you may have knocked loose the thermal printing portion (which is the most important part). There is no easy way for you to repair this but Dymo will usually do it for free under warranty. Their phone number is:
(203) 588-2500

Posted on Jun 25, 2009

Joed911
  • 4338 Answers

SOURCE: We have a dymo labewriter

LabelWriter Label Jam

  1. Unplug your LabelWriter.
  2. Remove the spool and labels.
  3. Remove the face plate.
    • Note: The face plate is the piece with the DYMO name/logo.
  4. Using the paper release lever on the left side of the printer, move the print head away from the feed mechanism.
  5. Straighten out a paper clip and GENTLY cut away at the label caught in the printer.
  6. Using caution, begin removing the label.
    • Note: We recommend using tweezers to remove the jammed label.
  7. Reinsert the face plate back on the LabelWriter. If you need assistance reinserting the face plate:

https://dymo.custhelp.com/app/answers/detail/a_id/278/session/L2F2LzEvc2lkL2ZVOGZXRmlr


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Posted on Dec 28, 2010

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