Question about Toshiba Satellite Laptop / Intel Pentium Processor / 15.6" Display - Black (C655S5060) PC Notebook

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My c655 wouldn't start...after 10 minutes it did; ran toshiba diagnostics and said hard drive fail..what's up?

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It means that it cannot read the sectors on your HDD that are required for a successful boot. The only way to try and fix it is to do a complete format and clean install of your OS. There are programs that can be used to re-write boot sectors, but they are really only for the very experienced. If you have songs and pics that you need to save before you format it, I suggest hooking the drive up to a desktop computer and accessing the files that way. You can then copy them to a jump drive or CD. Make sure that if you re-format the drive, that you choose the full format and not the quick. Quick format can leave residual files on your drive and may corrupt or conflict with a new Windows installation. Hope this helps.

Posted on Mar 17, 2011

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Well if you ran a diagnostic test and is said Hard drive failure then you probably need to replace the hard drive and re-install the operating system and device drivers, programs. Hope this helps you.

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Posted on Mar 17, 2011

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