Question about Heating & Cooling
Daniel, from what you have described, it sounds like the catalytic converter inside, near the top of the unit is overheating. It may simply need cleaning due to dust collecting in it or depending on how old the unit is, it may need to be replaced. In case you may have misplaced your Owners Manual, I have included a link to it that you can download and print. This may help your do further troubleshooting,
Until the issue is resolved, for safety's sake, I highly recommend that you discontinue using the fireplace.
Hope this helped you?
Posted on Mar 18, 2011
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Posted on Jan 02, 2017
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