Question about Brother Office Equipment & Supplies
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Posted on Jan 02, 2017
Printers have rollers that grab and feed the paper. They can get dirty over a period of time, or lose some of their "stickiness". Sometimes they're easily accessible, sometimes not, depending on the printer. They can be cleaned with alcohol and q-tip or cloth. The weight of the paper is probably causing just enough resistance to make the printer think there's a jam, but there could also be a problem with the mechanics of the sensor assembly, or a fragment of paper jammed up somewhere. Sometimes you can get it working without taking the machine apart, and sometimes you can't. Make sure you don't void any warranties, of course, but with some investigation, you might get lucky. You've probably done most of what I suggested, but you might take one more look. Good luck!
Posted on Mar 24, 2010
SOURCE: clicking noise with MFC-8640D
Make sure that the paper guides in your paper tray are not holding the paper too tight against the front of the tray, there should be about 1/16 inch play so that the paper can be lifted to the roller easily. Also take out your toner and drum and turn it on, if the grinding noise is gone you may need a new toner, some refilled toners are too tight to turn properly.
Posted on Jun 24, 2009
There is the possibility that the scanner assembly has jumped a tooth on the drive belt on one side so the scanner is just slightly crooked. To correct this the scanner assembly would have to be taken apart enough to correctly line the assembly back up. I wouldn't recommend that you try this yourself unless you have some experience at this sort of thing. Contact Brother for an authorized repair center near you for assistance.
Posted on Sep 04, 2009
Colored vertical streaks - looks like a transfer belt problem, and it's not user fixable. You may need a new belt unit - you can find it for around US$ 80-120, but you may want to have a technician inspect the unit first, since it could arguably be the drum instead, and you don't want to fork around US$ 100 and replace the wrong part.
You can try showing a printer sample at a print shop; by looking at the streaks it is possible to diagnose drum, fuser or belt problems.
Here you find a much more detailed page, for another printer model, but the issues are mainly the same for most color printers:
Posted on Mar 25, 2010
Wipe the paper feed rollers with a clean rag wetted with plain water. You can also replace the feed rollers, search for "paper feeding kit" for this printer. Should be $20 to $30.
Posted on Aug 05, 2010
Tips for a great answer:
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks, Joe
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