Question about Western Digital My Passport Essential (WDME5000) 500 GB USB Hard Drive

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I have a Western Digital 500Gb External Hard Drive. when ever i plug it in, i am unable to open any applications on my PC such as Internet Browser, douments Etc.. i am also unable to access my hard drive WD 500gb, everything is frozen basicly. i need help.

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Several things could be happening here:
1. your electronic controller in the hard case has failed.
2. you didn't properly disconnect the external hard drive in Windows > with the
"Safely Remove Hard ware and eject Media" in the task bar.
3. if you have a power supply to the USB drive it may have a damaged power connector or not supply proper power to the device.
4. the drive may not be supported by the motherboard for your PC.
5. Scan the drive with Microsoft Security Essentials" found at Microsoft.com Download ( its free). You may have a virus.

Posted on Mar 18, 2011

  • Tada Phiriyanuphong Mar 18, 2011

    2. Ive always properly Removed it.
    3. My hard drive uses the power through USB.
    4. The hard drive is Supported for my PC, windows 7, Vista, XP and Mac.
    5. I am unable to scan with microsoft security essentials, because i am unable to open any applications as i said.

    any more options?

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Posted on Jan 02, 2017

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