My Wireless keyboard isnt working but the mouse is. I just put in brand new batteries so i know that is not the problem. Help!

I would take the batteries back out and put them back in. You may have put the batteries in the wrong way. Another thing you can do is to unplug the dongle that came with the keyboard and mouse. You can wait a few seconds and plug it back in. The batteries you are installing may be bad. Try installing another set of alkaline batteries. Try rebooting your computer, see if that helps. Your wireless keyboard and mouse may be going out. You can find new wireless keyboards and mice at Walmart, Best Buy, Office Depot, Etc.

You can change the batteries, then push the connection button on the back of the keyboard, also, download the logitech software to help get it set up.

Details here

From the manufacturer's web-site:

http://h10025.www1.hp.com/ewfrf/wc/product?product=3807046&lc=en

the specifications state:

•Energy efficient : Conserve energy with PC sleep button. Monitor battery level with convenient on screen battery level indicator. Long battery life (keyboard - 12 months typical, mouse - 4 months typical).

So, the mouse _DOES_ need a new battery. Take it to a computer-store, to get them to sell you a new battery, after showing you how to remove the old battery.

Wireless,,,,, the best way is ,,,, remove the battries and remove the cable from the pc .... put it again and put the batteries and connect again .................... or u replace batteriesssss..

isnt it the problem or what ?

u must use li-ion baterry not drycell

check to make sure battery is in the right way.

make sure there is new batteries in both the mouse and keyboard. Also the wireless receiever that connects to the computer is responding as well.

After you get new batteries put in and also have the receiever plugged in. press the caps lock, num lock keys and see if they light up on the receiver. If they light up then things are working, if they don't then bring up the notepad and see if any of the keys show up in notepad when you type and also see if the cursor on the screen moves for your mouse.

Hopefully both of them will work once you change batteries. If both don't work after changing batteries then you'll need to get a new wireless keyboard/mouse kit.

Sounds simply broken to me. Time for a new mouse.

once you have switched pc you will need to re-sync the wireless keyboard and mouse with the new pc, because although you have switched pc the keyboard and mouse do not know this. there should be a reset/resync button on the bottom of both the keyboard and mouse