Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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When i try to instll HP Office PRO 8500 A909 Series I get this message: "The operating system on theis computer is not supported Current OS: 601.64 Supported: Vista6Bit, Vista, Windows XP"

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  • 956 Answers

There are two version or program.

32bit/64bit

If not happy playing around to find which version you have installed.

Go to Hp and download the automatic program that finds which HP items you have, making sure the printer is turned on.

After a few mins, it will come up with the right program ie 32/64 to download.

If not, download the each program seperately. Its time consumming and boring, but at least you rememder which prog you are running 32/64

From what info you give I think you are running 64bit, so try downloading the 64 version remember to download the complete version, and yes it does take a little time. Goodluck.

Peter.

Posted on Mar 24, 2011

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1 Answer

Printer claims ink cartridge is expired and won't let me print


Hello, if you change the date on your computer to 3 months previous (say), then reboot, you can probably overcome this temporarily. Obviously, for normal operation it's best to restore the date to current, and only set the date back when you want to print something.Regards,nicam49

Jan 10, 2012 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Receive message "cannot install" after


Hi,

Good day. If you're getting this kind of message there's a big possibility that your installer for hp office jet pro is already been damaged or got corrupted. What you can do is to download another driver to resolve the problem.

You can download this driver scanner so that once it is installed on your system if will automatically update or install the driver for your hp. Here's the link

http://drivers-driver.com/hp-officejet-pro-l7700


remember:

1. click download now
2. then install
3. then run the driver scanner and just follow the direction to fix the driver for your hp office jet

If you think that it didn't resolve your issue you can just uninstall it from your computer.
Hope this help you a bit. Have a great day.

May 23, 2011 | Computers & Internet

1 Answer

I put in a new black cartridge, but the note keeps coming up to replace the empty cartridge. Then it goes to "cancelling allignment". When that is done, I'm right back to the empty cartridge...


At a guess I would think you have the wrong cartridge?

I had a 8500. Decided to upgrade to the A909 Wireless.

Having keep my supply of replacement 8500 catridges used to replace empty, that's when it came to light. Though similar, the chip it set up for A909 wireless printer.

It is a little known fact, if you are not careful when ordering, buying for the 8500 there are "TWO" seperate cartridges specs. Yes I was caught.

When puchasing make sure it is "WIRELESS" .

The non wireless 8500 usb cartridge yes fits but as you have found out fails to be recognized.

HP are naughty but then its all profit for them.

This is the most likely solution.

Mar 07, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I have an HP Officejet Pro 8500 all in one printer. My magenta doesn't print. I can't print anything with red/pink in it. Can you help?


Try another cartridge first, making sure it is located properly in its seating and is the right spec.

You may not know, 8500 non wireless cartrigdes do not work in wireless A909.

Are you talking about replacing the cartridge at the left side front cartridge compartment or the printer heads under the scanner lid?

Feb 21, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

When I click on the HP Solution Center icon to scan something the program comes up but has this message "HP Officejet Pro 8500 A909g Series Disconnected". Everything is connected and when I...


I'm having the same trouble, and I don't seem to find the solution in the book. I've followed all the on-line steps for fixing it, but nothing seems to work. Miguel, do you have any suggestions?

Feb 07, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Printer said it was out of one of the inks...I replaced it and it still shows it is empty. I looked inside and it appears to have leaked in from the cartridge into the printer. The cartridge is still...


You may have bought the wrong replacements.

You have to ask for "WIRELESS" A909

Shops are not always aware the the 8500 usb non wireless cartridge chip is not compatible with the Wireless A909 They are exactly the same cartridge but crafty HP change the chip specs.

Sorry, yes they caught me to.

Peter.

Feb 02, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Recently purchased new computer with Windows 7. My starter CD for Officepro 8500-909a does not indicate Windows 7 compatability. When attempting to load, I receive an error message that my computer does...


Go to www.hp.com.
Click "support and drivers"
Check "download drivers and software"
Enter your printer (officejet pro 8500" )and click the >>
Click the A909a
Select Win7 then "next"
Select your driver

Oct 25, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP OfficeJet Pro 8500 A909 does not print wirelessly from my MacBook Pro with OS 10.6.2 (Snow Leopard). How can I get it to print wirelessly?


i cant print what happening. Its telling me to load paper but i have paper in slot. This started happening after a paper jam.

Jan 07, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I have a new computer and it says that I cannot install this printer on the new computer


DRIVERS
click on the Printer

HP Officejet Pro 8500 All-in-One Printer - A909a

HP Officejet Pro 8500 Premier All-in-One Printer - A909n

HP Officejet Pro 8500 Wireless All-in-One Printer - A909g

for following Operating System
» Microsoft Windows 7 (32-bit)
» Microsoft Windows 7 (64-bit)
» Microsoft Windows Server 2008 x64
» Microsoft Windows Server 2008 W32
» Microsoft Windows Vista
» Microsoft Windows Vista (64-bit)
» Microsoft Windows XP» Microsoft Windows Server 2003
» Microsoft Windows Server 2003 64-Bit Edition
» Microsoft Windows 2000 Server
» Microsoft Windows XP x64
» Microsoft Windows 2000
» Mac OS X
» Linux

Jan 04, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

I just bought Officejet Pro 8500 A909. Installed


first of all disconnect the power cable from the back of the printer
press and hold the power button for 20-30 seconds
reconnect the power cable turn onn the printer
if you still get the same mesage , follow the steps mentioned in the URL below
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01624398&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en
if still it does not work call hp your printer is in warranty and they will replace the unit for you........................... hope this works .............thank you (HAMID)

Oct 29, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

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