Question about Dell 962 Photo All-In-One InkJet Printer
Unplug the printer from the wall. Noe remove the power brick from the printer
for 60 seconds. This will reset any error message the printer is getting. Plug
the printer back in.
Turn on the printer. Open up the printer and take out the black cartridge and reseat it. Do the same for the color cartridge. Now close the printer and it will print an alignment page. Any error messages?
If you still get the error message, then it's possible that the sensor in the Dell Series 5 ink cartridge is bad. If this is a new Dell Series 5 ink cartridge, then take it back to the place of purchase for a replacement or refund.
black = black side(left) color = color side(right)
photo cartridge = black side(left color = color side(right)
Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.
Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.
It's possible to purchase a Dell Series 5 ink cartridge with a bad sensor. Please take it back to the place of purchase for a replacement.
Posted on Mar 18, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 19, 2011 | HP PSC 1215 All-In-One InkJet Printer
Mar 03, 2011 | Epson Stylus CX7400 AllinOne InkJet...
Jan 10, 2011 | Epson Office Equipment & Supplies
To order print cartridges:
}}--> }}-->Open the }}--> }}-->Lexmark
}}--> }}-->Click the Contact Information tab.
}}--> }}-->Click Ordering Ink and Supplies.
For help installing a cartridge, go to How to install the print cartridge.
Dec 30, 2010 | Lexmark X6150 All-In-One InkJet Printer
Mar 15, 2010 | Canon PIXMA MP190 All-In-One InkJet...
Feb 26, 2010 | Canon Office Equipment & Supplies
Apr 06, 2009 | HP DeskJet F4280 All In One Printer InkJet
Oct 21, 2008 | Canon PIXMA MP160 All-In-One InkJet...
264 people viewed this question
Usually answered in minutes!