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How to repair a problem inside the cistern of a villaroy and boch stratos toilet if the cistern is one peice, ie you cannot open it from the top ...please help

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Posted on Mar 18, 2011

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Villeroy and boch toilet parts


attach 2X4s behind it to ensure its stable. I had same problem but used that wood to reinforce it (covered with hardy board & paint) and reattached it and wall is very strong and toilet does not move.

Apr 27, 2013 | Villeroy & Boch 9955 S1 Subway Toilet Seat...

1 Answer

Slow leak of water from cistern. how do i fix? got part how do i fit it?


leaking from the fill valve under the tank or running into the bowl via the overflow tube? please be specific:)

Jul 28, 2011 | Villeroy & Boch Home

1 Answer

Villeroy & Boch Sunberry close coupled pan and Subway cistern newly installed at the end of July 2010. When flushed the internal mechanism does not always drop down to stop the inlet water....


Your chain is probably metal that snags under the flap (verify by taking top off tank and looking) and you should switch to a plastic chain.


Easy just replace the flap that stops the water after handle is down and toilet flushes and also replace the chain that connects from handle to rubber flap. New chain should be plastic one so it can be reattached and problem is fixed. Should cost less then 5 bucks from Home Depot or Lowes. They can happily step you through the process. I should take about 2 minutes to install ...if that.


Remember to remove excess links of plastic chain with a pair of scissors. Its doesn't require a rocket scientist.

Oct 06, 2010 | Villeroy & Boch 6610 11 Subway...

1 Answer

Slow leak of water into the bowl from cistern.


Hi,
You can buy a new flapper for less then ten bucks and changing it takes two minutes... this will stop your problem

heatman101

Sep 30, 2010 | Villeroy & Boch Home

1 Answer

My Villeroy and boch toilet's water level inside the toilet is always low. I was seeing if there was a way to increase the level inside the toilet, not the tank.


V & B toll free number was 877-505-5350. I hane only worked on one in 25 years and they were very helpful. Hope this gets you in the right direction.

Feb 09, 2010 | Villeroy & Boch 9955 S1 Subway Toilet Seat...

1 Answer

We have a v illeroy and bch cistern that cracked


yes i can,,,he done the scews up to tight that hold then down and the move ment in them is cracking the screw holes out, undo the screws a little that hold them down and maybe put in some rubber washers as well,,,you only sit on them, its not a jig your doing
so they realy dont need to be done down tight only just to hold them thats all,

Jan 12, 2010 | Villeroy & Boch 6610 11 Subway...

1 Answer

I am having trouble getting the top of the cistern of an Omnia Pro suite. Does the flush button unscrew or clip off.


The flush button should unscrew from the top of the lid. to replace the flush mec. and to remove the lid.

Good luck

Nov 09, 2009 | Villeroy & Boch Home

1 Answer

My toilet is continuously syphoning, i.e. water trickling down the back of the bowl, I have replaced the dump valve seal to no avail, and now suspect the problem is with the mechanism that refills the...


When you lift up the float does the water cut off like it should? If so you might have your float level to high and its going over the overflow tube. Water needs to cut off before it gets to the top of the tube. Adjust float.

Oct 04, 2009 | Villeroy & Boch Home

1 Answer

Villeroy Boch subway toilet cistern filling up to much


On this model am not sure if it come apart. But if you have a air compressure try and blow though it. when you have it off toilet. sounds like its dirt caught in it.
hope this helped. :)

Jul 07, 2009 | Villeroy & Boch 6610 11 Subway...

1 Answer

Problem overflow valve


Firstly open the top of the Cistern(Where water is held)There are two most common Cistern internals ie;Ball-O-Stop(Ball on a arm connecting to valve). This one is easy, you just bend the arm downwards in the centre so that the ball shuts the valve at a lower level; The other type has a shaft(plastic) with a thread on it, connecting it to a "small bowl" that lifts up as water enters the cistern. To adjust the water level in cistern you have to turn the thread(Shaft) lowering the "small bowl" wich will shut the inlet to the cistern at a lower level. Hope this helps

Mar 04, 2009 | Caroma CARAVELLE270ADAW-EL Caravelle...

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