Question about Cyberhome CH-DVD 300 DVD Player

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CyberHome DVD Service Center in Delhi(India)

Please anybody tell me the service centers or contact numbers of Cyberhome DVD in Delhi(India).


Thank your

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  • Anonymous Aug 16, 2008

    Pl give the contact particulars of Cyber Home Service Providers in Chennai, India

  • jschoeneman Sep 02, 2008

    I do not get a light on the device, nor can I open the door to insert a disk. It is plugged in. It is also connected to the tv.

  • Anonymous Mar 17, 2014

    service center in hyderabad india

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Google the model number with "service manual" or contact the maker to see if available.

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Guarantee


This is a quote from the CyberHome Manual: Limited Warranty

1. WHAT DOES THIS WARRANTY COVER? This warranty covers any defects or malfunctions in your new CyberHome DVD player/recorder/writer or accessories.

2. HOW LONG IS THE PERIOD OF COVERAGE? This warranty is valid for service as follows: Three (3) months no charge for labor and up to one (1) year for parts from the date of purchase.

3. WHAT WILL CYBERHOME DO?

LABOR: If the product is determined to be defective within three (3) months of the date of purchase, CyberHome will repair or replace it at no charge. After the three (3) months has expired, you will be responsible for any labor charges.

PARTS: If service is being performed by a CyberHome technician, the cost of parts is covered for up to one (1) year from the date of purchase. CyberHome will not repair or replace defective parts unless the work is performed by a CyberHome technician.

Proof of purchase that is evidence in the form of a bill of sale or a receipted invoice must be provided at the time service is requested in order to receive warranty service.

4. WHAT DOES THIS WARRANTY NOT COVER? Any damage or problem that results from misuse, abuse, or an act of God (such as flood) are not covered. This warranty does not permit recovery of consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

5. HOW DO YOU GET SERVICE? You must be issued a Return Merchandise Authorization (RMA) number by CyberHome's Customer Service Center. to receive an RMA, contact customer service at 1-888-302-2727 or email customer service at support@cyberhome.com. Upon receipt of an RMA number, you must the the product back, postage prepaid to:

CyberHome Service Center
48350 Fremont Blvd.
Fremont, CA 94538
RMA #


The RMA # must be visible on the outside of the package in order for CyberHome to accept delivery of the returned product.

6. HOW DOES STATE LAW APPLY? This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

CYBERHOME DOES NOT OFFER REFUNDS.

WARRANTY IS INVALID IF PRODUCT IS MODIFIED, ALTERED OR OPENED.

CYBERHOME RECOMMENDS PUTTING UNIT IN A WELL VENTILATED AREA.


Periodic changes are made to our warranty. Please contact customer service or visit our website at: www.cyberhome.com for the latest information regarding your product or warranty.

Mar 23, 2009 | Cyberhome DVR 1600 DVD Recorder

1 Answer

My dvd player will not hold a charge so I thought it might need a new battery. Where can I get one?


The only store I found that sold this at some point was Walmart. I went to the Walmart.com site where I found warranty information for this manufactuer and model # (see below for warranty details). Now here's the problem:
The website and phone number for the manufacturer no longer exist. I tried the website first and it linked me to some other website. I tried to call the number provided and an operator came on claiming something about an international directory ... At this point, I'm not sure what Walmart could do, if that is indeed where the system was purchased from. You may be out of luck on this one. Let me know what you find out

Supplier Warranty: CyberHome warrants this DVD Player and accessories against defects in material or workmanship as follows: LABOR: If this product is determined to be defective within Three (3) Months of the date of purchase, CyberHome will repair or replace it at no charge. CyberHome reserves the option to repair or replace the product. After the warranty period expires, the customer will be responsible for all labor charges. PARTS: CyberHome will supply new or rebuilt replacement parts in exchange for defective parts for a period of One (1) Year after the date of purchase. The customer will be responsible for the cost of parts after the warranty period expires. Additionally, products purchased at the CyberHome Online Store carry a 30-day satisfaction guarantee and may be returned (in original packaging with all accessories included) within 30 days of purchase for a full refund, less shipping charges. Other return/refund terms may be offered by other retailers. Check with your retailer for more information. Warranty Service Proof of purchase in the form of a bill of sale or receipted invoice that is evidence that the unit is within the warranty period must be presented to obtain warranty service. This warranty is invalid in the event that the factory-applied serial number has been altered or removed from the product. Before returning a product for warranty service, you must first receive an RMA (Return Material Authorization) number from a Customer Service Representative at CyberHome, either online at www.cyberhome.com or by phone at (888) 302-2727. After the RMA number has been obtained, ship the product to the CyberHome Service Center in it's original packaging (or packaging that offers equal protection) with the RMA number clearly visible. A replacement will be shipped after the defective merchandise is received. The customer is responsible for shipping costs to the Service Center, while CyberHome will cover return shipping to the customer. Service Center Address: CyberHome Entertainment Service Center 48455 Fremont Boulevard Fremont, CA. USA 94538 (888) 302-2727 Limitations This warranty does not cover customer instruction, installation or setup adjustments. This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial use or modification of any part of the product. This warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply or attempted repair by anyone other than a facility authorized by CyberHome to service this product. This warranty does not cover products sold AS IS or WITH ALL FAULTS. This warranty is valid only in the United States. Repair or replacement as provided under this warranty is the exclusive remedy of the consumer. CyberHome shall not be liable for any incidental or consequential damages for breach of any expressed or implied warranty on this product. Except to the extent prohibited by applicable law, any implied warranty of merchantability or fitness for a particular purpose on this product is limited in duration to the extent of this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state. Warranties and specifications are subject to change without prior notice. Please contact the below number or review our web site at www.cyberhome.com for the latest information regarding your warranty.

Dec 05, 2008 | Cyberhome CH-DVD 300 DVD Player

3 Answers

Cyberhome ch-dvr 1500


try and reset the machine back to factory settings or update the BIOS through the Cyberhome Update site here: http://www.dv-rec.de/download/firmware/ch/index.shtml

hope this helps
regards

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May 13, 2008 | Cyberhome CH-DVD 300 DVD Player

1 Answer

Looking for actual remote control(not code)


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Jan 29, 2008 | Cyberhome CH-DVD 300 DVD Player

1 Answer

Parts


i do have the address and their email. // support@cyberhome.com // CyberHome Service Center, 48455 Fremont Blvd., Fremont, Ca. 94538

Jan 13, 2008 | Cyberhome CH-DVD 300 DVD Player

1 Answer

Bad disc


Bad disk? Are you sure?

No disk:
If happend with every disk even if new: service.
If just few, clean with microfiber towel or buy a special cleaner.(If scrached buy a disk repear kit.

Wrong or ... Region:
You use a disk from USA or Europe... You have to buy a region free player.

This days we have a lot of DVD type HDDVD BlueRay VideoCD DVDRW... Maybe your player cant play every format.

If you need more help, give me more data. Brand, nunbers, DVD movie title, barcode, everithing.

Nov 11, 2007 | Cyberhome CH-DVD 300 DVD Player

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