Question about Nintendo Wii Console

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The wii system is not reading the disc, have cleaned with a cleaning disc still the disc does not even show on the home page just a blank spinning disc

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I would suggest checking a few things. First, do other discs still work? Second, is this a genuine Wii disc (ie not a burned copy). Third, is it a disc that is the same region you are in?

If all of these are good to go, then i would suggest cleaning the laser lens. Usually they sell small kits which feature a cd/dvd that has micro brushes embedded on it. I picked mine up at walmart for 6 bucks.

If all this fails, contact Nintendo, and see if it's still under warranty.

Good Luck

Posted on Mar 17, 2011

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Posted on Jan 02, 2017

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3 Answers

Wii disc read error


"Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?

Applies To: One Specific Game
If you are still having issues with the Game Disc after trying the troubleshooting above, it will need to be replaced. Please click here for replacement options.

Apr 17, 2012 | Nintendo Wii Console

2 Answers

Wont read game discs


Hi. Try Cleaning the lens using a q-tip and alcohol. Is there any error message appeared on the screen?

Sep 04, 2010 | Nintendo Wii Console

2 Answers

Mi wii wont read any games even if there clean how


Your disc drive will need to be replaced, or you can mod your wii system at www.wiihdmods.com and get 100 wii games playable from a hard drive for 150.00

May 07, 2010 | Nintendo Wii Console

2 Answers

My nintendo wii says an error ocurred when i put a disc in


first the obvious if ur new to wii.... make sure the picture side of the disc is the on the right side when you insert it (facing outwards)
    "Unable to read the disc" / "Disc could not be read" / "Eject the Game Disc" Error Message
    Playing Super Smash Bros. Brawl? Click here for specific help.
    If you are getting one of the above error messages:

  • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.

  • Ensure that you are properly loading a Game Disc.

dd0311d.gif
  • If your console is placed vertically, the disc label will face to the right.
  • If your console is placed horizontally, the disc label will face upwards
If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures
Cleaning a Game Disc Fingerprints, smudges, and other foreign material can interfere with a game disc being properly read by the Wii console. Please use the information on this page to properly clean a dirty Game Disc.
Important Notes (please read first):

  • Use only: straight strokes when wiping the disc (do not use a circular motion).
  • Use only: a clean, soft, cotton cloth (do not use paper towels, facial tissue, etc.).
  • Use only: water (do not use soap or any other cleaning solution).

  • Do NOT use: solvents such as: benzine, window cleaner, paint thinner, anti-static aerosol spray or abrasive cleaners.
  • Do NOT use: machines designed to clean discs or remove scratches. These types of devices could damage the surface of the disc.
Properly cleaning a game disc:

  1. Dampen a portion of a clean, soft, cotton cloth, using only plain water.

  2. With the damp part of the cloth, use straight strokes and wipe the bottom of the disc (non-labeled side) from the inside rim to the outside rim.
  1. Using a dry part of the cloth, use straight strokes and wipe from the inside rim to the outside rim.

  2. After all of the water has been removed, let the disc sit for at least two minutes to completely dry before inserting it into the Wii console.

  3. Try to play the game to see if the problem has been resolved.
    • If the problem has been resolved, be sure to properly take care of your game discs by storing them in their plastic cases in order to help prevent your discs from becoming dirty or scratched. Storing games in cases other than the ones they came in, or storing them outside their cases, may damage the disc.
    • If the same problem continues, the cause is likely damage to the disc. Use the disc replacement policy to determine how to get your game replaced.
    • If the game never worked or you are discovering errors in areas you have entered for the first time, it is possible that the problem could be with the system or the disc. (The system may still be the problem even if the disc shows some signs of damage.) Please call 1-800-255-3700 to discuss possible repair options.
If you are occasionally experiencing disc read errors, you may want to consider purchasing the Wii Lens Cleaner.

If the Wii is having trouble with a disk, it means there's either a problem with the disk or the Wii. If your Wii can't read any disks then you'll want to contact Nintendo. Otherwise you need to investigate your disk. If you hold the bottom side of the disk to the light you should be able to see if there's a smudge or scratch. If it's a smudge, cleaning the disk will often fix the problem. I like to use the microfiber cloths used to clean eyeglasses or, short of that, a tissue. Just rub the smudged spot. (When using a tissue I generally steam up the spot with my breath first.) Don't exert more force than necessary; it's a flimsy disk, not a kitchen sink. If the disk looks good, put it back into the Wii and see what happens.
A scratch is more problematic. If it's a game you just bought, try exchanging it where you bought it. Otherwise you can try polishing out the scratch.

good luck...

thank you for using fixya's assistance

if u felt i ve spent my time to help you a very helpful rating is appreciated.

Aug 12, 2009 | Nintendo Video Game Consoles & Games

2 Answers

Cannot read disc


If Wii gives Disc Read Error, first step you need to check is to try another disc or clean the exisitng disc. This will confirm that problem is with either Wii or Disc. If the console itself is giving disc read error then it needs to be repaired. You may check out DIY Wii Fix Guide, that will show step by step information to fix the problem yourself. It also gives information on fixing many Wii Related Problems, so its a kind of Wii Problems Reference Fix Guide...

Mar 29, 2009 | Nintendo Wii Console

2 Answers

Wii Cannot read discs


Made a video showing how I fixed this problem on my Wii. I show how to troubleshoot, take it apart, clean the laser and replace the DVD ROM if needed. Cleaning the laser didn't fix my problem but most of the time it will.

Mar 08, 2009 | Nintendo Wii Console

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