Question about Canon L90 Fax

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Fax won't receive fax. Yesterday, it said it needed a new toner cartridge. It stopped receiving faxes at that time. I added a new cartridge today and it won't received faxes still. Thanks, Gail 478 254-3751

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  • gwest76829 Mar 18, 2011

    Thanks. It's working now.

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  • 2,632 Answers

Hi,

Welcome to Fixya. If your fax machine cannot receive faxes automatically, ensure you have set your machine to automatically receive them. In addition, the unit may already have a document stored in its memory and there is no more memory available. See if an error occurred during reception by checking the LCD screen for a message. You can also print an Activity Report, checking for an error code. If none of these are your problem, make sure the multi-purpose tray is not empty and that the phone line is connected properly.

If you have questions please let me know. Thanks for using Fixya.

Posted on Mar 17, 2011

  • Rofel Lantican
    Rofel Lantican Mar 17, 2011

    You can also use the support site to fix the problem. Click Service and Support and type unable to receive fax. You will see various solutions about the problem



    Canon L90 Fax

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