Question about HP DesignJet 9000 InkJet Printer

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We own and HP Designjet 9000 wide format printer. About 9 months ago we had an issue with the magenta cartridges not reading in the machine. We got and sent back 3 different cartridges before they started to work. This problem just started again yesterday, and I am wondering if there's a defect issue in general with these cartridges or is it our printer? Anybody hear anything? Our supplier is kind of clueless.

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

BARRET
  • 21 Answers

SOURCE: HP L7780 always reports empty magenta cartridge

Hi, The issue can be resolved by just shaking the ink cartridge slightly by holding the nob closed so that the ink mixes and then insert the cartridge back in the printer this should fix the issue... You can also power cycle the unit by unplugging the power chord and replugging it back by keeping the printer turn on and make sure that the all the cartridges are out while powercycling the unit, This will fix the issue check ..

Posted on Sep 27, 2007

  • 24 Answers

SOURCE: HP DesignJet 450c printer issues.

Kavalbe,

You can find drivers for your DesighJet printer here:

Then, a JetDirect 170X or 300X will fit the bill for connecting the printer to the network.

Also, you preferably should use an HP Standard TCP/IP port for connecting the driver to the network, since the MS version in some cass have issues (prints can be reprinted when crossing over to a new date, prints can disappear...)

A stable version of HP's Standard Port Monitor can be found here: (Note, this is a direct ftp link to HP's ftp server, so you should get a file for downloading when you click the link.)

Else, you can use either the software that comes with the JetDirect box or download its software from hp.com. But the HP Standard Port Monitor software is easier to use if you already have the printer driver.

//Al

Posted on Mar 08, 2009

  • 159 Answers

SOURCE: HP will not recognise new cartridge

The problem you are describing with the yellow cartridge sounds like ink starvation possibly due to a clogged print head or an air bubble in the print head. Since the machine is so new I would contact HP to get the print head replaced. As for the magenta cartridge, exchanging it for a new one at the store you bought it from should fix the problem. It sounds like the chip on the one you have is either damaged or wasn't set to read full ink levels.

Posted on Mar 23, 2010

  • 241 Answers

SOURCE: i replaced all 3 color cartridge with origanal hp

This is a common problem with this model of printer. The scanner optic degenration is due to dust buildup on mirrors and lenses. Since the most vulnerable mirror reflects its laser beam to the magenta toner cartridge, red tones are the first to show fading. Colours shift: purples turn blue and oranges turn yellow. The printer optics will need to be cleaned by a technician to resolve this issue as it means dismantling your printer deep into the optics to fix the problem.

Posted on Jun 09, 2010

Daniel S
  • 4323 Answers

SOURCE: Try to print but: get General Printer error 0x61000f6

Hi

This error comes due to carriage jam. Turn off the printer and unplug it from wall socket. Now, remove the cartridges and check for any dried up ink residue on cartridges on inside the carriage. Clean the cartridges contacts and carriage using a Q-tip dipped i alcohol. Let the carriage and cartridges dry before you plug in the printer.
Install the cartridges and check. If it still shows error then unplug the power cord coming to the printer without switching it off. Now, remove the rear door of the printer and check for any paper jams over there, remove if any. Wit for at least 15 seconds and plug in the power cord. Now check whether it is working.

Daniel Scott

Posted on Jun 22, 2010

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