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My ipod shuffle 2 gen 1gb is called "unknown device" there is no storage and i cant enter in the mass storage... i loose 6 hours to read and learn how to fix that problem... Can u please find me in msn : zakk4@abv.bg or skype : infymaina the email is the same.. please find a solution. if u can i can use teamviewer

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Try to connect it to a different computer, to see if the iPod works on _any_ computer.
If it works, then your computer is the problem.
If it does not work, then the iPod is the problem -- try "resetting" it to "factory" settings.

Posted on Mar 17, 2011

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Posted on Jan 02, 2017

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