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My hard drive stop working and cant open it am no good on computer would like to talk to someone on the phone if it possible my number is 705-969-8679

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If the disk-drive has "failed", then it must be replaced:
* turn the computer off
* disconnect the AC power
* remove the side-panel(s)
* remove the cables (data & power) that connect to the disk-drive
* remove the screws that hold the disk-drive in the frame
* remove the disk-drive
* take it to a computer-store
* show it to them, and they will sell you a compatible disk-drive
* reverse all the above "remove" steps to connect the new disk-drive
* turn the computer on
* insert the "System Restore" CD/DVD disk that came with your computer
* Windows will be installed onto the new disk-drive
* run Windows Update, several times, to get all the latest security-updates for Windows
* install free anti-virus software: http://www.Microsoft.com/security_essentials

However, it's possible that your disk-drive is still working, and all your "data" files on the disk-drive can be "rescued", even through Windows is not starting-up completely & properly.
Take your computer to a qualified technician, for trouble-shooting & repair.

Posted on Mar 17, 2011

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I took the hard drive to a computer market here in China, where I work. These guys take hard drives apart to fix them, if possible. They couldn't fix my hard drive as it had been powered on when it fell ..
However, I bought a new desktop hard drive and they were able to transfer 95% of all things from the old hard drive to the new one. The cost of transferring from the old hard drive to the new hard drive was the same as the price of the new hard drive. That specialist service doesn't come cheap ... but it can be done. I paid simply because I didn't want to lose what had taken more than a year to download.
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