Question about RCA 25423RE1 Phone

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Can not get caller-id to work. service provider says problem on my end

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According to the manual, this phone is not able to do Caller ID. I have included a link where you can download the manual. On page 29 there is a note that Caller ID is not applicable to model 25423.

http://www.rca4business.com/products/pc/pdf/instruction-book/25423RE1.pdf

Posted on Mar 17, 2011

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Please call your phones service provider, they may charge for this service. Just because the phone is capable of caller ID function doesn't mean it is a free service.

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Check with you telephone service provider to ensure you still have the service. Customer service can help you. Caller ID is provided by the phone company.

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Is your caller id service active??
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Caller id is not working in my cordless phone. Instead of number of a caller, "Incoming Call" is showing. Please help me


Caller ID on landline phones relies on signals from the telephone service provider. Some companies charge extra if you wish to enable the service, others include it automatically, so you need to check with them first.

Even if you have caller ID enabled, callers can choose to withhold their number. Large companies which make lots of outgoing calls (especially cold callers) often have their service set to automatically withhold their number. In many countries, all other callers can choose to do so by prefixing all dialled numbers with a short code, e.g. in the UK it's 141. Mobile phone callers can usually alter a setting on their handset so that caller ID is withheld when making outgoing calls.

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I recently bought a 82738. Caller ID shows up on the screen as "Unavailable" rather than caller info. I had my former TV, a Mitsu73 inch hooked up the same and caller ID worked fine. Any...


The T.V. caller ID is from your phone provider. The T.V. itself shouldn't have any impact on how the caller ID works. I would call your phone company and see what they say, it sounds like a problem on their end.

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No caller ID. TP company says I have service.


  • Did you fully charge your phone? - Make sure you fully charge for 16-24 hours .

  • Is the battery old? - Replace the battery.

  • Is the electrical outlet switch turned on? - If you are using AC (electrical) power, make sure that the unit is connected to a non-switched electrical outlet.

  • Are the connecting wires tight - Unplug the AC power converter from the unit and plug it back in.

  • Do you have Caller ID service with your telephone company - In order to receive Caller ID records, you must subscribe to the standard name and number Caller ID service available through your local telephone company. If the Caller ID works for normal calls but not on Call waiting calls, then you must contact your phone company to get the combined CID/CW service.

  • Caller ID shows up after second ring - Be sure to wait until the second ring before answering. Caller ID signals comes through after the first ring, if caller pick ups phone too soon Caller ID signal will not be transmitted to the handset.

  • Confirm that caller ID is still working on that particular line by checking another phone on the same line - If Caller ID is not coming through contact your phone company provider.

If this does not fix your problem, contact your authorized Service Center.*

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1 Answer

Vtech model 2656 caller id is not working. How can I fix this?


Hello,

Found this on the VTECH support site regarding your model:

Tip 1 of 1
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Caller ID and Call Waiting ID are subscription services, available from most local telephone service providers. You must subscribe to these services in order for the features to work on your phone. Contact your local telephone service provider for more information.

In addition, your caller must be calling from an area that supports caller ID.

Both you and your caller’s telephone service provider must use compatible caller ID systems.

If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause caller ID disruption, static, noise and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.

In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.

Please contact your service provider to obtain DSL filters and installation information.

Caller ID and Call Waiting ID may not be available for every call. Common reasons are incompatibilities between your and your caller’s service, transmission errors and answering calls before the ID data is received.

In addition if you would like to contact them or get more info on your phone, then use this link:

http://www.vtechphones.com/vtechui/support/faq_index.cfm

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2 Answers

No caller ID displayed


If you have digital telephone with cable. First thing you should do is contact the billing department of your service provider. Make sure you are in billing for caller id. If you are let them know you are not receiving service you are paying for. Have them check your number in the switch. Which is the system that allocates each call that is made to and from your number. If this feature is not activated properly in the switch you might be paying for a service that is not properly activated. If all is correct with service provider. Try using another phone that has the caller id feature just to make sure it's not the actual phone. If both phones still doesn't display caller id. You should have your service provider send out a technician to troubleshoot your home telephone lines to make sure all phone jacks and telephone lines are secure and corrosion free, and have them verify service while there. You should also ask about a credit for the time the service was activated until the time the service actually worked.

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The id caller is not working in that cordless phone


Any Caller Id phone bought in USA will not show the id as the Caller id format in USA is FSK and in India it is DTMF. You need a caller id converter from DTMF to FSK. It is available online on www.ebay.in Just type DTMF to FSK converter and the item will be displayed. Right now it is avilable only with a seller in Bangalore and the price is Rs.589/- per piece. I bought it and it is working fine.

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Here is the tip directly from the manufacture vtech. Tip 1 of 1 Caller ID and Call Waiting ID are subscription services, available from most local telephone service providers. You must subscribe to these services in order for the features to work on your phone. Contact your local telephone service provider for more information. In addition, your caller must be calling from an area that supports caller ID. Both you and your caller?s telephone service provider must use compatible caller ID systems. Caller ID and Call Waiting ID may not be available for every call. Common reasons are incompatibilities between your and your caller?s service, transmission errors and answering calls before the ID data is received. They state that if you have further problems, to contact customer support at 1-800-595-9511. Also, who is your phone service provider? And who is the manufacture of the old phone? If this does not help, please post further. Also, please rate this solution through fix-it. Thank you.

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