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Phillips webcam w/ microphone




By sweetmom2008 on Aug 02, 2008

" "
hi sir, i am having some problems with a new one i got today. how come it is black went u turn it on . will some one can gave me a answer soon please

Same Problem

Nov 09, 2008

-   my web cam is black also when i try to use it thru yahoo messenger
-   Guest

Solution #1

posted on Jan 13, 2009
Not Rated)

yooperbud

Rank: Wiz  Computer Accessories  Expert
Rating: 82%, 1922 votes
Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype set it up as follows:
  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now see and talk to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud


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