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SOLUTIONS FOR FAX PROBLEM COMM ERROR 351 IN HP LASEJET M1522 ( WHEN SENDING FAX I RECEIVE COMM ERROR 351)

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Try turning off ECM in the Fax Settings Menu.

Posted on Mar 17, 2011

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2 Answers

Error code 358 mean?


From HP: "The remote user pressed the Stop key, causing the session to be terminated." Meaning the problem is at the location of the fax you are sending TO. Call them, and ask them to confirm that their fax device is ready and able to receive.

http://support.hp.com/us-en/document/buu02549

Mar 02, 2015 | HP LaserJet 3015 All-In-One Printer

1 Answer

Sending fax for hp all in one indicate Comm Error 388


Error could be caused by the fax machine that you are sending to.
So you can receive faxes, but can't send them. Is it just the one number that causes the error, or is it all faxes sent that cause the error?
What I like to do on fax troubleshooting calls, is to call the phone company that the site is using. Tell them that you are having fax problems, and ask them to test the line.

Jun 12, 2011 | HP LaserJet 3050 All-In-One Printer

1 Answer

Not receiving any Fax, only can send out Fax.


Hi Mechanic.

The problem could be with your phone service if you are on digital lines, you would have to install a digital to analog filter. If you are analog the comm errors are typical of a line with a lot of static. You can change two settings on the printer which should solve the issue until you install a filter.

The two settings which are under the fax set up menu/ all faxes\
Error correction mode (ECM) set it to off
Fax Speed set it to medium.

Good luck

Al
Eliteprintersolutions@gmail.com

Jul 02, 2010 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

Error 351


  • The following is for error code 351
  • The remote machine failed to respond to a fax command from the local machine because the connection was interrupted. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power outages and other power-related problems.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote user pressed the Stop key while the reception was in progress.
  • Under rare conditions, incompatibility between the two machines might cause the remote machine to abandon the call.


Solutions
  • Retryt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
  • Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. However, the ability to send the entire document will be improved. Try sending at a lower transmission speed.

Mar 01, 2010 | HP FAX 1250 Fax Machine (Black)

1 Answer

After I scan documents with the M1522, it will not receive faxes


Hi dbraaten,
This sounds like there is a problem with the scanner assembly. Are you getting any error messages? Like scanner error 5? If so call hp tech support 1800 334 5144.
Al

Dec 02, 2009 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

Laserjet 3330 is resulting in fax Comm Errors 327, 232, 442, 356, 421 Comm Error 327 is always with fax # 780.467.6516. i can not fax to this number and when i receive from it, it always prints a Fax...


232-A communication failure has occurred between the two machines.
327-*Reattempt the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
356-The remote user has pressed the Stop key, causing the session to be aborted.
442-An error occurred during transmission after one or more partial pages had been sent. The transmitting machine was unable to restart the control channel (handshaking) before sending more data. This error typically occurs when the receiving fax disconnects after receiving part of a page but can also occur if the receiving fax is using a fax format that is incompatible with the HP fax machine (usually during color faxing).

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Comm. Error


Try this website: http://www.instruccionesweb.com/u2/pdf/fax/Canon-L120-en.pdf

Jun 25, 2007 | Canon L120 Fax Laser Printer

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