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Might be silly question but is it setup to auto transmit and receive? And have you tried to operate it manually? + take out the inline filter fax machines operate on volume'db' to soft and it can't hear, to loud and it can distort sound.
The data transmitted during a voice call and a fax transmission are converted to digital pulses in the same way, so sending is not the problem. The problem is at the receiving end. A receiving fax device has to be set to pick up the call before the voice call device, as it is the prompt of the fax transmission signal that makes the receiving fax switch from send or idle to receive mode.
So, if you are faxing over the internet the intended recipient's setup is a complicating factor.
Since faxing to landline fax machines via VOIP would incur a charge, you might consider a cheaper software solution such as eFax (www.efax.com), which enables the receiver to receive the fax as a PDF document attached to an e-mail.
In order to send, the recieving machine and the sending machine need to handshake (agree on setting, etc.)
If, as your description says the phone is ringing, I presume your are the sender.....what you need to hear is the other machine pick up, and then fax screech noises..... Test by calling the receiving fax by regular phone, and you should hear a pickup and fax noises....if not, your machine would never send.
If your printer has FAX capabilities. Good way to tell is if you have a phone number pad on the front of your printer.
You must have this connected to a phone line for it to receive a fax. Setup the fax application through your installation CD that came with the Printer/fax machine. Often you set the fax machine to pick up after so many rings. This allows you to leave the printer/fax machine on and gives you time to answer BEFORE the fax machine does. If uncle Bob or Aunt Susie should call to say Hi!
Basically what is happening: You turn on the Printer/Fax machine it sits idle waiting for a phone call. Someone now sends you a fax using your phone number. YOUR printer/fax machine is sitting there listening for the phone to ring. Lets say you have your printer/fax machine setup to answer after 5 rings. After 5 rings, your Printer/fax machine will pick up and listen for signal tones from the the other machine. If it gets these, it will "handshake" and send a confirmation fax tone. Then the data will be transferred and printed out on your machine or held in a fax program for you to print or save later.
It is critical that you do not pickup the phone too early or the two fax machines trying to communicate will fail. If you do this, you will hear an awful squeal and a serious of tones. You can often hang up quickly and the two machines will transmit again the handshake signals and resume business as usual.
Short answer: Two fax modems are talking to each other over your phone line to transmit data.
After making my post, I went to the official Brothers website for the 4100 FAQs and "Operating Instructions." Here's what I found. Set your 4100 set to the "Fax/Tel" mode. Press "Menu", then the number 2 (Fax), then number 1(Set-up Receive), then number 1 again (Ring Delay). Use right arrow key to increase. Once increased, press the "Set" key. You'll see the message "Accepted." Now press the "Stop" key to exit "Menu." This will now give you up to 4 rings before the fax auto answers. Inorder to send a signal by phone to remote start the fax just follow the instructions I copied directly from Brothers instructions for the 4100: If you answer the call on an extension phone (this is any phone plug into a phone jack on the same line) and hear a beep every 3 seconds (automatic fax) or just silence (manual fax), press *51(remote activation code) on the telephone keypad, wait to hear the Brother machine turn on (chirping sounds) and then hang up. I don't have anyone that can send me a fax right now to test it out. I'll have to try it in the morning. Hope this works for you. THEOH
do you have a seperate fax line? if so check the fax line.
also in the fax menu set up your fax to phone/fax mode, and set up all your fax info.
if you have distinq ring you need to set up your # of rings.
Voicemail or telephone answering device (TAD). There is a BIG difference. Voicemail is product of your telephone service provider. If you have voicemail, most providers have a solution to this that you must arrange through them. If you have an answering machine, you can set your Brother to TAD mode. In TAD mode, if your answering machine picks up, (you must set your answering machine to answer in less rings than your fax), your fax will "eavesdrop" to listen for the fax tones from the sending machine. If it hears these tones, it will disconnect your answering machine and accept the incoming fax. If it does not hear the tones, it allows the answering machine to record the incoming message.
If you are home.
If you answer the call and hear a tone every 2.5 to 3 seconds, that signals an incoming fax. Simply touch *51 on the keypad of the phone you picked up on. You will hear some shrill tones. That is your fax machine attempting to receive the incoming fax. Hang up the phone you are on and it will receive the fax.
In any case, make sure that the receive mode is NOT set to AUTO. Set the receive mode to TAD or MANUAL.
If these instructions were not clear enough, let me know and I will send you DETAILED instructions.
You can find the manual here:
If you need additional assistance, please let me know before you rate this solution.
Where the telephone line comes in from the wall, make sure that it is plugged in the "line" or "wall" port. There is probably another port call "tel" or "acc". If the line is plugged into that port you will still get a dial tone but you are not connected to the fax's modem. You hope that's it.