Question about Sony Cybershot DSCW310 Digital Camera

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I have a Cyber-shot DSW-W310 camera. I recently purchased a new battery. When my battery needed to be recharged I used my recharger. I placed the battery in my camera. It is appears it is fully charged but the camera says "For use with compatible battery only" Then the camera shuts down. The battery I have is a Sony battery that worked just a few days ago!!! HELP!!! The battery was $50.00!!!! Not sure if it is my charging dock that is causing the problem with my battery.

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  • Sony Master
  • 3,178 Answers

I would take the battery back sometimes the board that's in the chip does not tell the camera that its been installed, batteries send information like voltage and also its make but if it does not send this info it will not work the camera will only work with recommended batteries.

Posted on May 27, 2017

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Sony Cyber-Shot Battery Compartment Door Broken

I'm having the same problem with my DSC-W1 camera. I dropped my camera and the battery door latches broke.
I found a replacement door on Ebay for $9.95
I followed the instructions in the description and easily removed the broken door from my camera. Now i'm just waiting on the new door to arrive so I could slide the new door in.
I hope this was helpful.

Here's the seller I bought the door from. Hopefully the seller has more doors. =) :

http://cgi.ebay.com/Sony-DSC-W1-battery-door-silver-battery-cover-lid_W0QQitemZ110250995036QQihZ001QQcategoryZ107892QQssPageNameZWDVWQQrdZ1QQcmdZViewItem



In addtion, I found the last two posts on this forum very helpful:
http://www.digitalcamera-hq.com/digital-cameras/sony-cybershot-dscw1_question.html?qid=2382

Good Luck! =)

Posted on May 10, 2008

SOURCE: Camera won't turn on...

I got this from the Sony website. I haven't tried it yet. I also have an email in to them.

Follow this procedure to troubleshoot if the power will not turn on.
IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.

  1. Ensure you are using fresh or fully charged batteries. IMPORTANT: Batteries discharge more quickly when used in cold weather conditions.
  2. Attempt to turn on the camera.
  3. If the issue is not resolved, try replacing or recharging the batteries.
  4. On the camera, move the mode switch to the Playback/Edit mode and attempt to turn on the camera.
  5. If the issue is not resolved, try connecting the AC power adapter (if applicable) to the camera and a working electrical outlet.
  6. Attempt to turn on the camera.
NOTES:
  • Not all cameras are provided with an AC power adapter.
  • If the issue is still not resolved or the camera operates in one mode but not the other, then service will be required.

Posted on May 25, 2008

thomtime
  • 38 Answers

SOURCE: Sony cyber shot dsc-s500 is not turning on..

I'm not sure if this will help but you might want to try removing the memory card and powering it back up. If the camera stays on than there is probably something wrong with the card. Try a new card and see if that helps.

Posted on Feb 09, 2009

  • 3 Answers

SOURCE: Sony Cyber-shot DSC-W50 Digital Camera turn off

(((OMG))) I can't find the other posts....but I had similar problem and I read other posts HERE about banging the camera on it's side. I thought "No Way" will I bang my camera, but I smacked it while turned on, on my coffee table and VOILA, it's working properly again!! I was desperate. . .I've tried several other tips n tricks and SMACKING BANGING THE CAMERA WORKED.
Now I can post pics on Craigs List for my moving sale! YAY, sure didn't want to have to buy a new camera! falconree@aol.com

Posted on Jul 08, 2009

ripleymojica
  • 643 Answers

SOURCE: Lens will not open.

the lens is out of alignment. flat rate if sent to sony is around 150.

Posted on May 12, 2010

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1 Answer

Battery not recognize


How old is the battery? It could be that the charger killed the battery; that is if it's early in life (less that 3 months old) if it's a year of more old it's a good chance that the battery is shot. Depending on the battery type, rechargeable have very specific duty cycle. You don't just plug them in all the time. You use it till it's at least 85% to 90% discharged before recharging them. If you don't they don't last very long.

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Do i use usb to charge sony Cyber-Shot DSC-S500?


No. The DSC-S500 uses standard AA batteries, either disposable alkalines or rechargeable NiMHs. If you use rechargeables, they must be charged outside the camera using a separate charger.

Jan 11, 2013 | Sony Cyber-Shot DSC-S500 Digital Camera

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What is the best battery use in Sony Cyber-shot DSC-S500


The DSC-S500 uses standard AA batteries, either disposable alkalines or rechargeable NiMHs. If you use rechargeables, they must be charged outside the camera using a separate charger.


The choice is up to you. The camera will take more photos on a set of alkalines than on one charge of NiMHs, and alkalines are cheaper. However the NiMHs can be recharged and used again, while alkalines are one-use.

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How to reset sony dsc-w90 to factory setting


Cyber-shot cameras nowadays have a built-in rechargeable battery for retaining time, date, and other settings. Since the built-in rechargeable battery is not removable, current Cyber-shot camera models can only be returned to the original factory settings by pressing a small RESET button on the camera or by using an Initialize option in the menu.

Older-model Cyber-shot cameras (prior to the year 2000) do not have a built-in rechargeable battery and do not have a RESET button or Initialize option in the menu. These cameras require a manual power reset.

IMPORTANT: To determine whether or not your camera has a RESET button or Initialize option, or for other model-specific information to complete any of the steps in this solution, refer to the operating instructions supplied with the product.

Follow the appropriate procedure below for your camera. Using an Initialize option in the menu
Since Cyber-shot cameras have different menu system layouts, refer to the instruction manual specific for your camera model.

Using a RESET button:
Locate the RESET button on the camera.
Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
After 2-3 seconds has elapsed, release the RESET button.

Performing a manual power reset:
Turn off the camera.
Remove the battery pack.
Remove the button-sized lithium battery.
Allow the camera to remain without power for 30 seconds.
Reinsert the button-sized lithium battery.
Reinsert the battery pack.
Turn on the camera.

If your camera is experiencing an issue and the issue is not resolved by performing the appropriate reset procedure above, then service may be required.

Hope this helps.

Oct 07, 2011 | Sony Cyber-shot DSC-W90 Digital Camera

1 Answer

Battery shows empty with new batteries. Recent development. Put batteries in, take a couple shots, battery is empty. Tried with several pairs of batteries. Contacts OK and tight. Suspect a software...


Take a look in your camera's menus. There should be a place where you can select rechargeable or non-rechargeable batteries. That setting enables or disables the battery charging circuit. If you are using rechargeable batteries, the camera must be set accordingly so that the battery charger will turn on. If you are using
Alkaline batteries such as Duracell or other types of non-rechargeable batteries the charger must be disabled. If you do not set that parameter correctly, you will get the symptoms you describe.

Oct 04, 2009 | Pentax Optio M20 Digital Camera

1 Answer

Camera not staying on


Please use New rechargeable batteries now as old one has lost ability to store charge for longer time.

Nov 29, 2008 | Sony Cyber-Shot DSC-P92 Digital Camera

1 Answer

Camera keeps shutting off.


Please use Sony Cyber-shot batteries for DSC-H2 model camera.

Nov 18, 2008 | Sony Cyber-shot DSC-H2 Digital Camera

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Is it rechargable batteries (orignal for the camera), or are you using standard batteries? (AA/RC6 kind of batteries)

If you use AA batteries (or similar) make sure you use alkaline batteries of a good brand. Cheap batteries ofteh don't have the power to run digital cameras. Especially using the LCD screen drains the batteries.

If you have a new rechargable battery and it last only a short time see if using it and recharging it a few times helps the bettery "getting into it". If not, your camera may need repairs.

Mar 13, 2008 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

Extremely short battery life


do you use alkeline batteries? if yes then they would end in 20-25 shots. Instead, use rechargable batteries of 2500 mah which will last long, very long. On my Cybershot H1, they give aproximate 350 shots with single recharge.

Go for Sony Original Batteries or Uniross brand also works fine.

2300 mah/ 2500 Mah any will work.. :-)

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