Question about Logitech QuickCam Express Web Camera

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Logitech QuickCamv11.1 My father has the above camera and when we have a video call his picture doesn't show, though both pictures are showing at his end. He has tried different ports, and unplugging and replugging. He is elderly so that is why I am asking so I can talk him through it, or he can be contacted by email at robert24@shaw.ca Thank you Lynn Degan culinarycapers@ozemail.com.au

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Install cam

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What's needed to install a logitech v--uap42 p/n:860-000056 pid:Lz719bp camara


You need software to utilize the camera. Go to Logitech's web site to get it.

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Thecamera shows a perfect picture on my computer but there is no picture at the other end. I receive error messages that computer is not recognising the camera and there is no video.


Make sure only one program that uses is the camera is open at a time. For example, you cannot use an instant messaging service and Skype at the same time.

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My C210 Logitech webcam shows extremely grainy picture. I installed, removed, reinstalled driver (which i took from the logitech site) few times, still no change. Can someone please help me? The webcam is...


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My webcam is not working. it shows no picture.


Try attaching it to another computer if you have on, if it still shows no picture then it means the webcam has a hardware failure. If that is the case please contact logitech at: 646-454-3200

If it does work, that means your software needs to be reinstalled on your main computer.

Sep 09, 2010 | Logitech QuickCam Express Web Camera

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No incoming video


The fault is at their end not yours as they can see & hear you. If in MSN messenger, there is a small icon of a camera next to window where picture should be, click on it & select show webcam. Hope this helps.
Have a nice day.

Oct 02, 2009 | Logitech QuickCam Communicate STX Personal...

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Logitech webcam image dark


Normal 0 See section A. Skype in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:
  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:
  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud

Jun 15, 2009 | Logitech Webcam

1 Answer

I can't see the person I am talking to via web cam


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud


Jan 31, 2009 | Logitech Webcam

1 Answer

Logitech STX


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Jan 11, 2009 | Logitech QuickCam Communicate STX Personal...

1 Answer

My camera,,


Follow the link below

http://www.logitech.com/index.cfm/435/254&cl=gb,en

This will download the vista drivers

Mar 18, 2008 | Logitech QuickCam Express Web Camera

1 Answer

Logitech STX no sound or picture to contacts


What program are you using to video ith your Father? There is usually a test mode which helps with setup problems.

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