Question about Arris SURFboard SB4100 (46977600100) Modem

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I need to get the driver for sb4100 modem coz recently i have installed xp and modem is not installed there. please help me to get connected to the internet.

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1 Answer

The LED light for the ACTIVITY status did not come on for my Motorola SB4100, I can not connect to the internet, what's the problem?


It may have the wrong IP address configuration. Did anything change recently on your network or within your environment? Is the WAN port connected to your ISPs line coming into your house? I'm assuming it's plugged in and you have other light activity, i.e a Power indicator light? Also, if you plug in any computers to the LAN ports, is there activity on those ports?

Aug 13, 2011 | Arris SURFboard SB4100 Modem

2 Answers

Can this be used as a 56k router? I need to have a temporary internet connection and it is only a basic connection because of the type of phone there is at the house. We tried to connect but I don't have...


The SB4100 is a digital modem that uses cable TV network to provide broadband Internet access, it can't work with an analog telephone line, for this type of Internet access (also called switched Internet connection), you need an analog internal or external 56K modem, and also you'll need a user name and password (an account) from the Internet provider service (ISP) ; for a temporary Internet connection maybe a prepaid cellular modem (GPRS, EDGE, 3G or 4G) USB type could help you better.

Feb 27, 2011 | Arris SURFboard SB4100 Modem

1 Answer

How do i get a disc for my motorola modem i bought a modem and it didnt come with a disc so that i can program it into my computer.


dont worry about a disk at this point,just use Generic Modem, till you can find a suitable driver. You have not stipulated your operating system, and I don't recall that there was a release for vista for Motorola 4100

XP is available from the motorola website under support button drivers and software

Please rate my help++++Thanks for using fixya

Nov 24, 2009 | Arris SURFboard SB4100 Modem

1 Answer

I nwws to connect my surfboard moden SB4100 tom y


If you are using an ethernet connection then you should not need an installation disk. If you are connecting through USB then you can download the drivers from motorola's website.

Mar 30, 2009 | Arris SURFboard SB4100 Modem

1 Answer

Need instalation help (no disk) for surfboard sb4100


The download page for these products at Motorola's site is here. If you don't trust clicking a link, here's the URL:

http://broadband.motorola.com/consumers/support/default.asp?supportSection=DiscontinuedProducts

The SB4100 is about midway down the page. All the drivers and documentation is listed there. Just click on the link for whatever you need.

Please take a moment to rate this solution a fixya if it's been what you need, and thanks for asking here!

Mar 11, 2009 | Arris SURFboard SB4100 Modem

1 Answer

Tryjng to unlock a Motorola Modem SB4100


hi just power light on sb4100 is there any help out there

Feb 28, 2009 | Arris SURFboard SB4100 Modem

2 Answers

I can't install modem drivers for SB 5100 motorola (usb) on my laptop having windows vista. An error is showing that no cable found connecting the modem and computer. Can someone help me how to set this...


Here are the current windows Vista drivers from motorola:

http://broadband.motorola.com/consumers/products/SB5100/downloads/542708-001-install-utility-b.exe

Hope this helps you on your journey

Let me know if you have anything else.

I also would recommend you use ethernet since you do not have to install any software to make it work.

You will need to reboot the cable modem when ever you change how its connected also Ethernet/USB or if it was connected to a different PC.

Please Rate

Jan 20, 2009 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

1 Answer

Losing connection


I assume this is a cable modem? You need to call your cable company and have a trouble ticket created. I worked for the cable company installing cable for quite a while and I bet my paycheck the signal getting to the modem are below specs and that's why the modem gets dropping the internet connection.

Hope this helps.

Aug 13, 2008 | Arris SURFboard SB4100 Modem

1 Answer

System can't Install the MODEM Drivers


You would need to install the USB drivers from the Motorola disk as windows does not have these USB drivers natively.

Jul 03, 2008 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

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