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My canon powershot sd800IS Has lens error, restart camera it takes pics but the lens doesn't zoom right or retract completely

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The mechanism is jammed or broken, the camera needs to be disassembled the lens needs to be inspected and disassembled and then assembled back together the right way.

I highly recommend sending it to a professional service, as these are tricky devices and easyly break.

I can recommend www.advancecamera.com/repair get a free estimate from there.

let me know if you need anything else.

Thanks,
Ekse

Posted on Aug 02, 2008

  • Ekse Aug 02, 2008

    If you have warranty on the camera, im not sure if that covers it, you can try contacting canon or your dealer about it.

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