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We have just purchased a brand new w6444 and when on spin it moves all over the place and is very loud

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Hi Lorrainegal,

These may seem like simple instructions but they relate to procedures which are quite often overlooked.
Firstly, there are 3 transport screws which need to be removed on the back of the machine. You can find the diagram showing the screws on page 25 of your user guide. These screws hold the drum in place & prevent it from moving around and possibly being damaged during transportation of the machine. Once your machine is in place it is essential to remove these screws so the drum can move freely during its spin cycle.
Secondly, the feet of your machine are also adjustable & should be adjusted to stand evenly and firmly on the ground.

Let me know if there are other reasons for your machine moving around.

Best wishes,
Graeme

Posted on Mar 17, 2011

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Sounds like you have not removed the transit bolts at rear of machine. get your instruction manual and carefully read instalation instructions.

Posted on Mar 17, 2011

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