Question about Gaggia Syncrony Compact Digital Espresso Machine

1 Answer

Hi, My Gaggia Synchro displays a Ventilate message, and now none of the buttons work. I.e. I cannot open steam, or enter any menu or click on the coffee button. I had this problem many years a go, and the solution was to open it and do something, but I can't remember what. Any ideas? Thanks, Danny.

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  • dannynis Mar 19, 2011

    Hi,

    None of the above solved the problem. I still get the same Ventilate message and nothing can be done with the machine. Only the Escape button works, and send the machine to power saving mode.

    Any additional options?

    Thanks,
    Danny.

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  • 10,515 Answers

Hi,

That usually happens when the steam wand or pump is clogged.

The steam wand must be removed and unclogged.

To start unplug power cord and see if problem persists.

A basic work can be done inserting a paperclip or a long pin inside the steam wand, be careful not to damage the machine doing this.

As an alternative solution you can try while pushing the hot water button, then turning the machine off and removing the water tank
Then fill the plastic pump with water and inserts it into the water intake valve.
After that turn the machine on, open the steam wand and at the same time introduce water into the intake using the plastic pump until the machine is unclogged.

The whole procedure is wuite complicate and must be repeated several times.

More simply , if all the above does not work, you can try pressing the hot water button and opening the steam valve. Leaving the nozzle open until Ventilate message goes away. If the machine is not badly clogged this will solve the problem.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Mar 17, 2011

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