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My zanussi essential washing machine will not take in the fabric softener. I regularly put Dr Beckmans washing machine cleaner throu machine. I have with much difficulty poked tywraps and thin wire through small holes above fabric drawer to unblock anything that may be obstructing it all to no avail

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Posted on Jan 02, 2017


SOURCE: zanussi jetsystem 1600


Just had the same problem with a Zanussi JetSystem 1000 - fabric cconditioner was remaining in the drawer - and my wife reckoned the clothes didn't smell as nice!!!

I fixed this in about an hour and a half without any real problem - might be nice having someone bringing in the odd cuppa whilst you're working!!!

Firstly make sure the dispenser drawer is CLEAN - I spent a good half hour brushing it under running water in the sink - make sure it's 'really' clean and that there are no blockages. Remeber there's a small part over where the conditioner goes (has MAX on it) that lifts up. Also thoroughly clean the part of the machine where it slides into, this is not as easy - I found an old fashioned scrubbing brush and plenty of water worked well. Don't worry if dirty water goes into the machine - you'll be running it empty after the repair to check that all is ok...

Next step is to remove the top by unscrewing a couple of small bolts at the back, right at the top, one in each corner, just behind the top panel and slide the panel backwards and away from the machine.

Make sure the machine is NOT connected to the mains - remove the plug to be sure. Slowly turn the programming knob and you should see a plastic lever being moved as the programmer goes 'round. This plastic lever is near the front of the machine and angles 'round over the dispenser tray assembly. This turns a turbine-like plastic wheel (you can't see it as it's over the top of the dispenser tray, near the back). You'll know you're looking at the right thing as there are a, b, c, d markings around the outside and the wheel (from the top it looks like a plastic disc) has a little pointer. This moves 'round between the various letters as the programmer goes 'round. In my machine it sits half way between a and b when the machine is off. It is this that routes the water to the various compartments within the dispenser tray and if I remeember rightly it MUST point to 'd' to send water to the fabric conditioner tray. Turn the programmer knob slowly to check that this happens.

Whilst I was at it I removed this assembly and thoroughly cleaned it - it's a bit tricky but can be tackled by anyone with a bit of patience. Remove the plastic clip that holdds the plastic arm to the disc - be very careful as the wheel will partly drop into the dispenser tray - that's not a problem as you'll remove it later BUT there's a small spring underneath it that in my case flew through the air and took me ssome time to find. Try and see how this spring is fitted 'before' you strip this assembly, it's placed so that the wheel is held lightly anticlockwise. There's a bit of looseness in this assembly and if the spring was not there (or had come loose) the wheel might not come 'round enough to direct water into the fabric conditioner tray. When you have the clip and spring safely put away you can move the arm - note that it has a fork shape which connects it to the wheel. Let the wheel drop into the tray - you may have to turn it 'round a bit from inside but it should drop completely and you can give it a good clean under the tap. BEFORE you remove the wheel look carefully at it's top - the bit that you removed the clip from so you'll remember how to position it when you reassemble.

Putting the above bits back together is a straight reversal - ideally you need about 4 or 5 hands but you 'can' manage it with two - it's a bit fiddly but not difficult.

Incidentally the problem with my machine was that the spring had moved - and was just sitting loosely doing nothing - instead of holding the wheel in the most anticlockwise position - bearing in mind where the programmer had set the linkage at any given time.

Reading thru this quickly it all sounds a bit complicated but looking at the machine it 'should' all make sense.

We've just done a wash - and at the end I checked - and the fabric conditioner tray is empty!!!

Mail me if you get lucky!


Posted on Sep 21, 2008

  • 3463 Answers

SOURCE: Fabric Softener tray blocked

You need to remove compartment from the m/c, and thoroughly clean every part, particularly the conditioer compartment and the piece inside it.

Posted on Dec 13, 2008

  • 220 Answers

SOURCE: fabric softener dispenser won't drain the fabric softener.

Not sure if you already did this, but try pulling the face plates off inside the dispencer and take it to the sink and run very hot water into the "stand pipe" that projects off the back of the face plate to make sure they are clear and no old crusty products are in the hole.. Then put them back in and push down hard and make sure they are fully seated.
If the plates are loose and not seated or clogged, there will be little or no siphon effect to draw the fluids out of the dispenser. At least thats how it seems to work
Also, if you pull the top off the washer, there is an adjustment on top of the dispenser to adjust the dispensing ratios I believe.
I just did that procedure the other day on my machine and the wife said it works good now.
Let me know it it works for you, I was wondering if it was just a coincidence.

Posted on Jan 16, 2009

  • 129 Answers

SOURCE: Fabric softener is not dispensing

drain tube stopped up with softener needs cleaning

Posted on Feb 04, 2010

  • 15935 Answers

SOURCE: fabric softener dispenser won't drain the fabric softener.

It appears your softener tray door solenoid has failed in this instance... or it may be gummed up.

For replacement parts - head on over to or and enter in your full model number for a full parts listing.
I recommend both sites because ...

FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.

If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.

Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 13, 2010

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Clean conditioner compartment as you can see on bottom picture.
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Maytag a112 manual on how to add bleach AND fabric softener

Choosing Your Detergent, Bleach, and Fabric Softener..
Learn what the different items you need to wash your laundry.
Liquid Laundry Detergent and Fabric Softeners
When using liquid laundry detergent, you do not want to poor it directly on your laundry. The dyes in the liquid laundry soap could stain your clothing. You will want to start your washing machine and add the liquid laundry soap while the water is filling the washing machine.
You then can add your laundry once you have about and eighth of the washing machine tub filled. This will ensure your laundry doesn't become stained by the detergent. You should only add the amount that is poured into the cup to the fill line. When you add more, you could find yourself wading through mounds of bubbles overflowing from your washing machine.
The same reasoning applies to liquid fabric softeners. However, liquid fabric softeners are added to the washing cycle after the initial washing cycle is finished. You will want to add the fabric softener once the washing machine has filled with water and started to agitate. This keeps the fabric softener from touching the laundry and will work it into your clothing better.
Powdered Laundry Detergent
You will want to add one cup of loose laundry detergent to your washing machine in the same manner you would do the liquid laundry detergent. By doing this, the powdered laundry detergent will dissolve easier.
When adding bleach to your laundry, there is a small triangular cup in the corner of your washing machine. By adding one cup of bleach into that dispenser, the bleach will be added to the laundry at a precise time during the wash cycle.
Setting Your Washing Machine
Most washing machines have three or four cycles. For instance, the Maytag Washer I have has four cycles, regular, permanent press, delicate, and soak.
Regular Washing Cycle
The regular cycle is used for the following types of clothes and other apparel:
• Jeans
• Towels
• Blankets
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• Quilts
• Bedspreads
The soil types for this cycle are heavy, normal, and light. This means clothes or other articles that are lightly too heavily soiled should be washed in this cycle. This is due to the washing cycles can be set from a minimum of eight to fourteen minutes maximum. You can use all three of the water temperatures in this cycle.
1Permanent Press Washing Cycle
The permanent press washing cycle is used on the clothes that may or may not need to be ironed.
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• Shirts
• T-shirts
• Under garments. This would be your unmentionables and socks.
• Jackets
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Delicate Washing Cycle
The delicate washing cycle is normally used for sweaters, cotton, silks, and other fabrics that need to be washed with care.
The soil types for the delicate cycle are normal and light. The washing times for the delicate cycle are four and six minutes. It is best to wash your delicate clothes in warm or cold water. Always wash clothing that is more than forty percent cotton in cold water to prevent shrinking.
Soak Washing Cycle
The soak cycle would be used for heavily soiled clothing, such as, football and baseball uniforms. This will help rid the uniforms of caked on mud and grass stains.
You can also use this cycle if you wish to only bleach your white's once a week or once a month with bleach.
Washing Your Laundry
Choose the cycle you need for your laundry. Add the laundry detergent, fabric softener, and bleach (remember regular liquid bleach is for white clothes only.) Start the washing machine and let fill to dissolve the dry detergent or to mix in the liquid detergent.
Now add your clothes to the washing machine. Clothes the lid so the washing machine will continue to wash your clothes.
If you are using a Laundromat, put your clothes in the washing area and shut the lid or door. Add your detergent and other cleaning items in the correct compartments. Put in the correct amount of change so the washer will start.

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I had this same problem to

If you take out the drawer of the washing machine and look upwards there are 4 very very small holes get a pipe cleaner and giver them a jolly good clean.

This should then solve the problem

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