Question about Zanussi Washing Machines
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Posted on Jan 02, 2017
SOURCE: zanussi jetsystem 1600
Just had the same problem with a Zanussi JetSystem 1000 - fabric cconditioner was remaining in the drawer - and my wife reckoned the clothes didn't smell as nice!!!
I fixed this in about an hour and a half without any real problem - might be nice having someone bringing in the odd cuppa whilst you're working!!!
Firstly make sure the dispenser drawer is CLEAN - I spent a good half hour brushing it under running water in the sink - make sure it's 'really' clean and that there are no blockages. Remeber there's a small part over where the conditioner goes (has MAX on it) that lifts up. Also thoroughly clean the part of the machine where it slides into, this is not as easy - I found an old fashioned scrubbing brush and plenty of water worked well. Don't worry if dirty water goes into the machine - you'll be running it empty after the repair to check that all is ok...
Next step is to remove the top by unscrewing a couple of small bolts at the back, right at the top, one in each corner, just behind the top panel and slide the panel backwards and away from the machine.
Make sure the machine is NOT connected to the mains - remove the plug to be sure. Slowly turn the programming knob and you should see a plastic lever being moved as the programmer goes 'round. This plastic lever is near the front of the machine and angles 'round over the dispenser tray assembly. This turns a turbine-like plastic wheel (you can't see it as it's over the top of the dispenser tray, near the back). You'll know you're looking at the right thing as there are a, b, c, d markings around the outside and the wheel (from the top it looks like a plastic disc) has a little pointer. This moves 'round between the various letters as the programmer goes 'round. In my machine it sits half way between a and b when the machine is off. It is this that routes the water to the various compartments within the dispenser tray and if I remeember rightly it MUST point to 'd' to send water to the fabric conditioner tray. Turn the programmer knob slowly to check that this happens.
Whilst I was at it I removed this assembly and thoroughly cleaned it - it's a bit tricky but can be tackled by anyone with a bit of patience. Remove the plastic clip that holdds the plastic arm to the disc - be very careful as the wheel will partly drop into the dispenser tray - that's not a problem as you'll remove it later BUT there's a small spring underneath it that in my case flew through the air and took me ssome time to find. Try and see how this spring is fitted 'before' you strip this assembly, it's placed so that the wheel is held lightly anticlockwise. There's a bit of looseness in this assembly and if the spring was not there (or had come loose) the wheel might not come 'round enough to direct water into the fabric conditioner tray. When you have the clip and spring safely put away you can move the arm - note that it has a fork shape which connects it to the wheel. Let the wheel drop into the tray - you may have to turn it 'round a bit from inside but it should drop completely and you can give it a good clean under the tap. BEFORE you remove the wheel look carefully at it's top - the bit that you removed the clip from so you'll remember how to position it when you reassemble.
Putting the above bits back together is a straight reversal - ideally you need about 4 or 5 hands but you 'can' manage it with two - it's a bit fiddly but not difficult.
Incidentally the problem with my machine was that the spring had moved - and was just sitting loosely doing nothing - instead of holding the wheel in the most anticlockwise position - bearing in mind where the programmer had set the linkage at any given time.
Reading thru this quickly it all sounds a bit complicated but looking at the machine it 'should' all make sense.
We've just done a wash - and at the end I checked - and the fabric conditioner tray is empty!!!
Mail me if you get lucky!
Posted on Sep 21, 2008
SOURCE: Fabric Softener tray blocked
You need to remove compartment from the m/c, and thoroughly clean every part, particularly the conditioer compartment and the piece inside it.
Posted on Dec 13, 2008
Not sure if you already did this, but try pulling the face plates off inside the dispencer and take it to the sink and run very hot water into the "stand pipe" that projects off the back of the face plate to make sure they are clear and no old crusty products are in the hole.. Then put them back in and push down hard and make sure they are fully seated.
If the plates are loose and not seated or clogged, there will be little or no siphon effect to draw the fluids out of the dispenser. At least thats how it seems to work
Also, if you pull the top off the washer, there is an adjustment on top of the dispenser to adjust the dispensing ratios I believe.
I just did that procedure the other day on my machine and the wife said it works good now.
Let me know it it works for you, I was wondering if it was just a coincidence.
Posted on Jan 16, 2009
It appears your softener tray door solenoid has failed in this instance... or it may be gummed up.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Posted on Sep 13, 2010
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