Question about Acer Aspire 3690-2196 Notebook

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I cannot start windows. a black screen appears and written on it is the following: Broadcom UNDI PXE-2.1 v12.2.0 Copyright (C) 2000-2009 Broadcom Corporation All rights reserved. PXE-E61: Media test failure, check cable PXE-MOF:Exiting Broadcom PXE ROM. No bootable device -- insert boot disk and press any key I hope the experts can help me start my windows!!!

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It means that the hard disk is no longer detected by the BIOS.
Usually this is caused by the failure of the hard disk. In that case you must replace it then reinstall Windows using the recovery cd.
But it can also be caused by the failure of the southbridge. In that case you must replace the motherboard, and this is a job for a repair shop.

Posted on Mar 17, 2011

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Hi,

Judging from what's written on the screen, it seems as though your notebook is trying to boot up via your network card.
Check to see if your hard drive is being detected & whether it is set up as your first boot device by entering into your CMOS (BIOS) setup. You can access the setup by pressing either F1, F2 or Del. keys, depending on your model, as soon as your notebook is turned on.
Once in the setup, look for boot options & make sure your hard drive is set as the primary or first boot device.

Let me know if you need further assistance.
Best wishes,
Graeme

Posted on Mar 17, 2011

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