Question about Acer Aspire One Netbook 8.9" Notebook

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My sound device hardware is not working....cannot hear sound on computer or headphone plug...it's not the mute button or any other obvious problems....i would like some advice on how to fix this as it is the only way i am able to communicate (skype) with my daughter who is in the military stationed in Okinawa, Japan.....please help me fix this or direct me somewhere to get it fixed :-) thank you

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  • Acer Master
  • 32,281 Answers

Try installing the latest audio driver.
Download the drivers from the Acer WEB site. Make sure youselect the model of your laptop and the XP or Vista version of the drivers youthat require and it matches the Windows version that is installed on yourlaptop. Use this link to get to the Acer support: -
http://www.acersupport.com/drivers_download.aspx

Posted on Mar 17, 2011

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Where can i find the sound on my laptop,i can't hear nothing on my lap top


Most generally, audio problems on laptops are not hardware issues to begin with, but problems with the software that controls the audio components.
Check the ObviousBefore delving into repair solutions, there is the possibility you can't hear audio from your laptop due to basic settings that have been changed. Check the volume level. If your laptop has physical buttons to control audio, make sure the mute button is off and the volume is turned up. Check the volume control on your operating system to make sure the slider corresponds to your button settings. Physical buttons on your laptop may stop working for a number of reasons, so be sure to confirm your software audio settings using the audio controls found in your operating system. Also, make sure nothing is plugged into the headphone jack. Headphones or any other audio device plugged into the headphone jack will mute your laptop speakers.
Reinstall the DriverA driver is a program that controls the hardware of your computer. Rule out file corruption of the audio device driver on your laptop by reinstalling the driver. This can be accomplished by locating the device in your operating system control panel and uninstalling the driver. When you reboot your computer, the operating system will search for available drivers for your audio device and install them.
Upgrade the DriverHardware manufacturers for devices on your computer frequently update drivers to resolve issues discovered after the original drivers were released. These updates could contain fixes to the very problem you have encountered that prevents the audio device from working properly. Just as you located your audio device to re-install the driver, use the device manager in your operating system to identify the specific sound device used by your laptop. Go to that manufacturer's website and locate the latest driver for this device. Download the most recent driver release and install it on your computer.
Check the Headphone JackThe most common point of failure in laptop audio hardware is the jack that connects your headphones or external speakers to your laptop. When this jack fails, it could mute the sound to your internal speakers as well, but more commonly it affects only the audio heard when you try to plug in your headphones. If you suspect the headphone jack is the problem, you should take your laptop to an authorized repair center for service. Depending on your model, you may have to replace a single inexpensive component or your entire computer main circuit board to remedy the problem. Thanks for using FixYa hope this will help your problem.Please don't forget to vote.Reymond

Oct 19, 2011 | Acer Computers & Internet

Tip

No Audio/Sound


The computer is in amuted state
There are a few ways this can be fixed; one is to press the mute buttonon your keyboard if there is one. The other way is to go onto control panel,select "hardware and sound" then select sound, click your chosenaudio device , chose properties then chose the "levels" tab and makesure the audio output is not in a muted state if so click the speaker button toturn it off mute.


giles102.png


The headphones or specks are not connected to the pc or have become unattached
Make sure the headphones/specks lead is plugged into the correct portwhether being a USB port or audio port depending on the device. This may be inthe back/front of a computer, the monitor, keyboard or external audio adapter.

giles102_0.png
  • Green is for speakers
  • Blue is Line In
  • Pink is Microphone


You have selected a certain application to be muted while others are not muted

To check if an application has been muted, click on the little arrow onthe windows start up bar by the clock normally, and select speakers. You willthen get a new window showing any application requiring audio. If one has beenmuted the speaker below it will have a red mark on it, click the speaker buttonand it will no longer be muted.

giles102_1.png

Your sound device is not selected

To change the sound device, click on the little arrow on the windowsstart up bar by the clock normally, and select speakers. A new window willdisplay with a column saying device, there will be a drop down menu under apicture of a speaker where you can change the speaker's audio device.

giles102_2.png

Update audio driver

Your audio device may need a driver update, the updates can normally befound
On manufacture websites (Look at this page for more details http://www.fixya.com/support/r9159178-drivers

Try different speakers

Try different speaker/headphones to see if your speakers are broke.

Check the sound driver is installed

Go to control panel and find device manger this is normally under thesystems area. Click on "sound, video and game controllers" tab, ifthe audio hardware device is there, then you know the computer is aware of theaudio hardware driver however if it has a yellow mark next to the device,
This would indicate that the computer is aware of the driver however it doesnot have the correct drivers for it to work. This is where you are required to lookfor drivers sometime off a website or a CD http://www.fixya.com/support/r9159178-drivers

on May 08, 2011 | Computers & Internet

1 Answer

The speaker of my computer doesn't work even the headphone what do you think the problem is?


1. Check the mute button - some computers have a hardware mute on the case. Also check the software mute button.
2. Check you default sound output device in the sound or audio control panel. Which device is the default output device?
3. Does windows "chime" when it starts?

Jul 04, 2011 | Computers & Internet

1 Answer

I got new Logitech Clearchat stereo headphones. I plugged the two pins into the pc - pink and green. When I do a skype test I hear the message from my computer speakers (settings says Realtek HD..with no...


realtech hd is your sound device. go into windows control panel and access the sound settings then navigate to voice settings click the volume button,your mic might be muted. also if you want the headphones to work plug them into the plug that your speakers are using (side-note: mics and head phones never need something installed to work as long as your sound device works and your definitely does work,only when the mic is a special interface like USB do you need to install software and/or drivers)

Apr 01, 2011 | Logitech ClearChat Stereo Headset Headset

1 Answer

No sound


Here are some things to check:

  • If you have external speakers, make sure that they're plugged into a working power source and that they're turned on.

  • Make sure your speakers are correctly connected to the computer.

    On your speakers, make sure that the cable that plugs into your computer is plugged into both the speakers and the correct jack on your computer (the jack that goes to your sound card). Most sound cards have at least three jacks. Plug the speaker cable into the line-out jack. This jack often has a symbol showing an arrow pointing away from the jack. If the jacks aren't labeled, check the information that came with your computer to see what each jack does.

    ?id=8440e487-7ae3-427b-a9b7-c861a5521758Most sound cards have at least one line-out jack to connect speakers and a line-in jack to connect an audio input device.

  • Make sure the speaker volume isn't turned down too low or muted. This is particularly important for laptops, which often have small speakers that can be hard to hear.

    1. Click to open Volume.

    2. Move the slider up to increase the volume.

      Make sure the Mute button is not turned on. If the button looks like this: ?id=6b62e2ae-431c-4fb5-8905-aaaea5b445a4, muting is turned off. If the button looks like this:?id=0f47efa2-ffcc-466d-a723-bd0ce4640578 , click it to turn off muting.
      Note

      • Some laptops have an external volume control on the outside of the case. If you're using a laptop, check the external volume control to make sure it's not turned all the way down.

  • Make sure your headphones aren't plugged into the line-out (headphone) jack of your sound card or computer (unless you want to listen with headphones rather than speakers). When you plug in headphones, most computers automatically cut the sound to the speakers.

  • If your computer is supposed to have a sound card, make sure that the sound card is installed and that it's working properly.

    You must be logged on as an administrator to perform these steps.
    To make sure that your computer has a sound card

    1. Click to open Device Manager.‌ ?id=18abb370-ac1e-4b6b-b663-e028a75bf05b If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    2. Double-click Sound, video and game controllers to expand that category. If a sound card is listed, you have one installed. If no sound card is listed, check the information that came with your computer to see if there's supposed to be a sound card installed. If there should be a sound card installed, you'll need to install one. See Install or remove a sound card.
      Note

      • If you think you have a sound card installed but you don't see it under Sound, video and game controllers, double-click Other devices to check for any audio devices listed there.

    To make sure that your sound card is working properly

      If there's a yellow question mark next to the name of the sound card, there might be a problem.

    1. Click to open Device Manager.‌ ?id=18abb370-ac1e-4b6b-b663-e028a75bf05b If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    2. Double-click Sound, video and game controllers to expand that category, right-click the name of the sound card, and then click Properties.

    3. Click the General tab, and then check the Device status box to identify problems with the sound card.

      If there's a problem, you might need a new driver for your sound card. For more information, see Update a driver for hardware that isn't working properly.

If these actions don't solve the problem, there might be a problem with the hardware for your sound card, although in most cases sound problems are caused by missing or out-of-date drivers, or a problem with your speakers. If you suspect you have a hardware problem, contact the manufacturer of your computer or sound card.

Feb 17, 2011 | HP Compaq dc7100 Small Form Factor PC...

1 Answer

My view sonic monitor has no sound


Troubleshooting Sound Issues Verify that the audio cable is connected to the AUDIO OUT or LINE OUT output on the Sound Card and plugged into the AUDIO IN or LINE IN of the Monitor.   Make sure there are no cables connected to the Headphone Jack (located next to the AUDIO IN port) on the monitor. If there is, please disconnect that cable and try the speakers again. Connecting a cable to the Headphone Jack disables the speakers. If there is no cable connected into the Headphone Jack, test a pair of headphones into that jack to see if you can hear sound out of the headphones. If you are able to hear sound out of the headphones, disconnect the headphones and try the speakers again.   Verify that the Mute on the monitor is not on or the Volume is not turned down.    Verify that the Mute on the computer is not on or the Volume is not turned down.<    If there is still no audio from the monitor's speakers, connect the Audio cable to another audio source like a portable CD player or tape player headphone output. If audio can be heard through the monitor's speakers, then there may be an issue with the computers sound card.    Connect another set of computer speakers (if available) or headphones to the AUDIO OUT or LINE OUT output on the Sound Card. If NO audio can be heard then there is an issue with the sound card. Verify with the computer's manufacturer for additional assistance.   LCD TVs Troubleshooting No Sound from a LCD TV No Sound when using RGB (when connected to a PC) Confirm the audio cable is plugged into the Audio in on the LCD TV and the audio out on the computer. Note: On the N1700W use the GREEN mini-jack; on this model Audio is SHARED between DVI and RGB, there is only 1 audio channel for data connections. The N1700w is designed to take a 1.0v RMS audio signal for optimal sound quality.   Confirm that both the LCD TV Mute and Windows Mute are off. A general message will be displayed on screen to indicate status of Mute (On or Off).   Press the Volume Up Button on the monitor or remote to confirm the Volume is not set to zero.   Confirm that PC volume is sufficient by using Windows/Macintosh Volume adjustment settings.   Try plugging another audio source such as a CD or Cassette Player directly into the Audio port on the LCD TV to confirm the speakers work, or try plugging headphones or external speakers into the sound card on the Computer. If the Headphones or External Speakers do not work, contact the manufacturer of your Computer for further support. No Sound when using S-Video/Composite/ Component Video Confirm the audio cable is plugged into the Audio in on the LCD TV and the audio out on the S-Video, Composite, or Component Video device.   Confirm Mute is off. A general message will be displayed on screen to indicate status of Mute (On or Off).   Press the Volume Up Button on the LCD TV or Remote to confirm the Volume is not set to zero.   Try plugging headphones or external speakers into the audio port on the S-Video, Composite, or Component Video device. If the Headphones or External Speakers do not work, contact the manufacturer of your S-Video, Composite, or Component Video device.   Note: Some ViewSonic monitors do not include speakers.

Nov 23, 2010 | ViewSonic E70f 17" CRT Monitor

1 Answer

My speakers on my laptop wont work anymore. The mute button stays red and even headphones wont work when plugged in. When i go to the control panel and go to sound and audio devices, it says theres ''no...


sir try go to safe mode and then remove the sound device in hardware properties in your laptop then reboot after that, boot normal mode then you have new found hardware then install again your sound device.

Feb 09, 2010 | Audio Players & Recorders

1 Answer

My laptops speakers stopped working


Have you tried a pair of headphones to see if they work?
Is the sound ouput muted? (a lot of laptops have a physical button to
do this...

check to see if the laptop is muted. Also, check the
volume control to see if everything is up where it should be, including
Speaker Out.

If I've got this all straight, the only thing that it can be is an
issue with the plug on the speakers and the jack on the laptop.

Obviously the computer is putting out sound to the headphone jack as
evidenced by your ability to listen through headphones. The speakers
work on another computer. So, it has to be something specific about
the Speakers on this laptop. Plug/Jack problem is the only thing that
comes to mind.

Jun 24, 2009 | HP Compaq Presario 2500LA Notebook

2 Answers

No sound on laptop


Try:
1. Check if the sound is on mute.
2. Click on Start and select Run. Now type devmgmt.msc and press enter. Check if the sound driver is not installed or has been disabled.
3. Check the speakers. Use external headphones, if the headphones are working properly, means the speakers of Laptop are damaged.

Jan 08, 2009 | Compaq Presario 700 470024-192 Notebook

3 Answers

There is no sound on my computer


1. Open Device Manager by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌ If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
2. Expand the Sound, video and game controllers category. If a sound card is listed, you have one installed. If no sound card is listed, You will need to install one.

3. Right-click the name of the sound card, and then click Properties.
4. Click the General tab, and then look in the Device status box to identify problems with the sound card.
• Make sure your speakers are plugged into a working power source and turned on.
• Make sure your speakers are correctly connected to the computer.
On your speakers, find the cable that plugs into your computer. Make sure that the speaker cable is plugged into the speakers and the correct jack on the computer.
• Make sure that the speaker volume is not muted or turned down too low.



1. Open Volume Control by clicking the Start button , clicking Control Panel, clicking Hardware and Sound, and then, under Audio Devices and Sound, clicking Adjust system volume.
2. Under Main Volume, move the slider up or down to raise or lower the volume.
NoteSome mobile PCs have an external volume control on the outside of the case. If you're using a mobile PC, check the external volume control. • Make sure your headphones are not plugged into the line out (headphone) jack of your sound card or computer (unless you want to be listening with headphones rather than speakers). When you plug in headphones, most computers automatically cut the sound to the speakers.

thank you

Dec 23, 2008 | E-Machines eMachines Desktop PC

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