Question about Sony Playstation 3 (PS3) Console

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I have an error message which come up when i try to play a ps3, it says (you cannot play this game at the current video output setting(80028F10))

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Try and call there hotline 1-800-345-7669

Posted on Mar 17, 2011


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Anytime i put one of my games in my ps3 it says this game cannot be played due to the current video output setting (80028f10)

go into your settings and where it says something like video or display or something of the sorts and it change it.

Aug 02, 2011 | Sony Playstation 3 (PS3) Console

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Some games show that can play at current video output setting (80028F10)

You should try resetting your video settings.

To do this, turn off your PS3. Then press the power button to turn it back on again, but hold it for a few seconds. The console should beep, at which point you can release the power button.

Then you can re-setup your Display settings (navigate to XMB (main menu) > Settings > Display Settings > Video Output Settings). Choose whichever settings are compatible with your TV/Projector. (if using HDMI, you should probably always use Automatic; it knows what it's doing most of the time).

For a more in-depth explanation, the Sony PS3 website has a pretty good guide found here.

Good luck!

Mar 22, 2011 | Sony Playstation 3 (PS3) Console

1 Answer


make sure u don't have the tv set to the video output that the game does not support...with that said u could try this.. under settings>display setting>video output setting> if u have it connected with an hdmi (i'll go with this one) click on hdmi and choose custom. on the next screen u can try selecting the video output that u want to play it in... the 480p choice will always be highligted. hope this helps

Apr 27, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

Output cable 80028F10 error PLEASE HELP

I have a game that doesn't wanna work on my PS3 slim and it keeps on telling me you cannot play this game at the current video output setting 80028F10

Nov 20, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Some games wont play on my ps3

Hmmm...are you using the latest firmware?

You could always call Sony for a direct answer @ 1-800-345-SONY

Feb 18, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 unable to load certain games


You said that you did not received a manual so this link might be of great help to you:

Regarding your problem, check your video output settings. If you have a HD tv make sure its set to the right output.

Have fun!

*Your vote is highly appreciated. Thanks in advance!

Dec 31, 2008 | Sony Playstation 3 (PS3) Console

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