Question about Electrolux Washing Machines
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Most noises from a washing machine occur during the spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary.
click the link http://www.repairclinic.com/0088_11_1.asp#Level1_5
Posted on Dec 11, 2008
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
and you'll see a list of major sub-components with diagrams and parts.
The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.
Since the washer will drain the problem is not in the Lid Switch (which tends to happen quite often with these washers)
The problem does however point to the Neutral Drain Assembly.
This is a Whirlpool PDF on how these washers operate. It has a detailed section on how the transmission works.
Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.
The buzzing sound that you hear could be the small cams in the assembly trying to connect with the main spin gear.
Ours had basically the same problems.
After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again
Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.
In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).
You don't have to remove the drum.
See the following for how to access the transmission.
Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.
Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.
Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft), remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.
If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.
If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.
As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.
Posted on Nov 25, 2009
Tips for a great answer:
Sep 08, 2015 | Electrolux Ovens
Mar 21, 2014 | Electrolux Microwave Ovens
Oct 03, 2011 | Frigidaire FRT18B4A Top Freezer...
May 13, 2010 | Refrigerators
Feb 22, 2010 | Electrolux 23 in. ESI602X Built-in...
Jun 19, 2009 | Nikon D40x Digital Camera
Mar 21, 2009 | Maytag MZD2766GES Side by Side...
171 people viewed this question
Usually answered in minutes!