We had an electrical storm and the antenna was struck. In the coax circuit we had a antenna amplifier (that plugged into a 110 receptical), then the digital converter box, then rca plugs to the video 1 port to the TV. The coax cable looked burned at the connectors. The breaker tripped.(I think the most current went through the amplifier to the ground) and the video inputs for the TV dose not work. The screen comes on. You can navigate the channels.The menu shows up and works. The tuner shows snow but It is not connected to the antenna. My questions are: can it simply an input cluster of some type? if so is it an easy component to replace.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The dish network reciever should have audio and video out on the back, If its a HD device it should also have COAX out (hd audio) get the cables for audio and feed the into a input on the back of your home theater system, there should be several inputs, usually labled like video 1 video 2, tape deck etc etc. the audio in are red and white or red and black usually, the coax connector is orange, and you only need one cable to hook that up. If you have HD audio on the dish network that will sound best in your home theatere system
One end of the coax cable is connected to your antenna. The other end connects to a coax port on the back of the receiver labeled "TV/Antenna Cable In". All DISH Network receivers have this port on the back except our "K" series receivers. These receivers require a module to plug into the back of the receiver. Connect the antenna cable to this port, "TV/Antenna Cable In", if the receiver has the port available. I hope this helps.
Hi jgolf721my name is Mike Houston of DISH Network and I was reading your post and I waswondering if your not getting a picture through the COAX connection. The COAXconnection will not transmit a HD picture only SD, and if your not getting apicture at all you will want to check some things. You will want to make sureit is on the right input or channel and unplug the receiver for 10 seconds andafter you plug it back in it will power up. You should see a DISH Networkscreen acquire the signal, if you have anymore questions you can e-mail me. Michael.firstname.lastname@example.org
Hi, Mary with Dish Network Customer Service. The TV2 remote (UHF) can work up to 200 feet from the receiver but can also get interference issues that cause it to not work consistently. One of the things that I recommend is to readdress the remote to the receiver and possible installing a pigtail to the remote antenna on the back of the receiver. I have this on one of my receivers and have never had an issue since. To troubleshoot try these steps:
Step 1: Verify correct Remote being used
Check that the remote matches the TV. Use remote key or sticker on remote to confirm. TV1 is located in the same room as your DISH receiver. Step 2: Check that UHF Remote Antenna is Secure/Upright
If UHF, check that your UHF remote antenna is securely connected to the "Remote Antenna" port on the back of your receiver and that the antenna is upright. Step 3: Address Remote
To SAT: Access "System Info" - press and release the "SAT" button then press the RECORD button on remote control. If unable to access System Info using the receiver, use "Video Frozen/Locked Up".
To TV/DVD/AUX: Check for current remote codes and address remote. Step 4: Check that Remote Control Batteries are Fresh
Check that the you have recently replaced the batteries. If not, install new batteries. Step 5: Reset Receiver
If the issue is only on ONE receiver, unplug the DISH receiver for 10 seconds and plug back in.
Please note: It may take up to 5 minutes for the reset process to be completed.
If you are still having an issue, to install a pigtail you will need a piece of Coax cable, approx. 3 feet long and a barrel connector. Remove the remote antenna from the back of the receiver, attach the coax cable to the receiver. At the other end of the coax cable insert the barrel connector and add the remote antenna. Then drape the coax cable behind and towards where the TV2 is located. It takes the remote antenna away from where all the electronics are, which are major causes of UHF interference. I hope this helps resolve your issue.
There are common connections to each receiver but there are unique connections also depending on the receiver. Solo receivers have a coax cable coming from the Dish outside connected to Satellite In. Duo receivers and DVR HD receivers have the coax cable that comes from the dish outside that connects to Satellite 1 and Satellite 2 using a splitter. There is also a cable (coax, RCA (yellow, white, red) or component (green, blue, red - video, white, red - audio) or an HDMI if HD) connected from the receiver to the TV 1. For a duo receiver TV 2 may be backfed on the cable coming from the dish outside using diplexers. This may sound confusing but you can call 1-800-333-3474 for assistance.
Hi there Phil...... this switch from analog to digital has lots of folks scratching their heads. Fortunately I have some great news for you. The signal coming from the Dish network does not need a converter as it is already digital.
Do you have an antenna hooked up? You'll need one hooked to your converter box because the digital signal is so much more difficult to tune in to. This may help:
If you live closer than 15 miles, rabbit ears
If you live closer than 20 miles, omnidirectional
If you live closer than 50 miles, midrange outdoor (oldschool arial w/ rotator)
Further than 80 miles, you'll need a long range with rotator, perhaps
even an amplifier to go with it. Print off what your results were on
antenna web and bring it to a RadioShack or a local antenna store and
they should be able to point you to the right antenna for your
In order to receive HD signals, you will need an HD receiver from Dish Network. You can buy an HD antenna from pretty much any store that sells TV stuff (Target, Wal*Mart, BestBuy, etc) which will allow you to receive over the air HD signals. But in order to get your satellite channels in HD, you will need an HD receiver from Dish Network.