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Generally, remote controls for DVD systems have a button labeled "Audio". This button changes which audio track you will hear during the movie. Common tracks include English, French, Spanish, Commentaries, and occasionally Audio for the Hearing Impaired.
It seems odd for the latter audio track to be default, but clicking the Audio button until you have the plain English track should work. I would consult the manual if you have it on hand to see if your system is capable of remembering which track to start on.
make sure the volume is up on the box this volume should be different from the actual tv volume and afterward make sure the tv volume is up too also go into the converter box itself and make sure it is not set to convert to any other language. it seems that maybe it might be trying to convert to spanish and not english which could cause no sound to be output at all seeing as how most channels are output in english audio.
i've already met this kind of problem.the only difference is , it's chinese and japanese.it's a little bit tricky but try to check the connection of the audio.you will need its manual for further details,you can interchange the audio plugs then listen to the sound.it's a trial and error.by the way, check the language setting first before doing it .make sure it's english
To everyone having sound trouble... there is a solution! First make sure your TV is OFF. Unplugg the 2 main cables going into the DVT 412 for 30 seconds. Then re-plugg them. Press down for a few seconds on all the BLACK tabs connecting the sound wires and release. Without a disc in the player... and the TV still OFF, turn the power on and immediatley hold the down the STOP button on the DVT412 for 5-10 seconds. Your picture, vocal and backround sound will return to normal. Feel free to make changes to the sound now! Happy tuning... GO STEELERS! LOL!
This could be a problem with a particular DVD media and not the player. The movie (or the program on the DVD) is recorder with default English subtitle. Have you checked it with any other movie DVD to see if it is the same behavior?