Question about Gateway M-6843 Notebook

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I have a web cam built-in to my gateway need to get it workin again any ideas how to istall it?

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Three ideas come to mind when I see this problem:

- You may not have the driver installed. If this is the case then you need to go to Gateway's website and look for the hardware "driver" this would be in the support section of the site.

- Your webcam could be disconnected. This could occur in the event of your notebook being dropped or abused. In this case I would advise against trying to troubleshoot yourself. Although, if you are brave enough to look, you could pry open the bezel of the monitor. (The edge) and look at the webcam, if there is a disconnected cable, reconnect it.

- Your webcam could simply be dead, in such case you will need a warranty repair or a new part. This is only worst case scenario however.

Posted on Mar 17, 2011

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You can download drivers for the webcam at:
http://support.gateway.com/us/en/product/default.aspx?partNumber=1015608R

There are two different models of webcam for that particular model unfortunately, so you either need to try them until one works, or download the hardware detection tool at the top of the page.

If you just need the bundled software, click the application tab on that page and you can download that as well.

Please leave feedback if this was helpful. Thanks.

Posted on Mar 17, 2011

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The first step is to reinstall its driver if the operating system doesn't reconize it, this driver should be available from Gateway support website, and also it could be a bonus software to take pictures or videos there.

Posted on Mar 17, 2011

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