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I have an MSI notebook barebone, homebuilt to perfection. Anyways, it gives me a hard time whenever I try to move the notebook around. From the coffee table to the couch is enough to do it, and it's only a 2 foot trip. What happens is the computer will completely hang. The hard drive light gets stuck on, and the hard drive itself appears to stop spinning. The mouse cursor will not move, keyboard won't do anything, so I basically can't use the computer. The screen stays like it was but all sound and animation stops. I've built many PC's and I've never seen anything like this before. And the last thing I want to do is purchase a new one because not only the $1000+ they cost but mainly because they're "stylish" but very, very slow. I purchased this notebook from RK Computer. It did not come with processor, memory, hard drive, etc installed, since it was a barebone kit. Side problem: Two of the back rubber feet came off and need replacements, since the laptop's corner sags and bends the plastic.

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Sounds to me like there is a short-circuit, in all of this customization you added thousands of variables to the equation. First thing to check would be connections in general, I would go through the computer piece by piece and reconnect everything as solid as humanly possible. This is about the only thing you can do as far as I know. Hanging like that is not a software issue, especially when coupled with motion.

Posted on Mar 17, 2011

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It sounds like the issue with your laptop may be a failing hard drive. There are tons of software options available, most of which are free, to download for hard drive diagnostics. The first step is to back up any important and essential files and documents or anything you'd like to save. Once you've completed that you can download one of the programs from, http://www.ultimatebootcd.com/. This website has tons of boot discs that allow you to perform various diagnostics and other maintenance. Once you've downloaded the program, burn it to a disc. Restart your computer and boot from the disc you've just created. Run the diagnostic tool to find out if a faulty hard-drive is the culprit. If it is the hard drive, depending on the manufacturer and when and where you purchased it, it may be under warranty and replaced for free. If it is not you will need to purchase a new hard drive. As for laptop feet, Amazon.com has some available. http://www.amazon.com/Genuine-Dell-3M-Latitude-Inspiron/dp/B0031Y5CCI/ref=sr_1_1?ie=UTF8&s=miscellaneous&qid=1300334722&sr=1-1

Posted on Mar 17, 2011

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The symptoms you explain sound a lot like an electrical short causing the motherboard/logicboard or other core component to lock up. If not the MoBo I'd say it was the hard drive itself.
Here's what I would do (I am working under the assumption that you are above the average in comfort disassembling the machine since it was a barebones machines to begin with, if you feel comfortable doing any steps stop and get a pro - it's worth the money to have them take the responsibility if they break it further!):
1) Unplug the unit from power & remove the battery.
2) Disassemble the laptop to where you can see the cable/connectors for the hard drive. Trace the wires or look at the circuitry associated and ensure there are no points that come in contact with the metal bezel/frame of the laptop. If there is, test with electrical tape and cover that part, reassemble, power, and try to move the machine.
3) If all the wires look good (ie, not frayed, no bare copper visible, no noticeable cracks/breaks, etc) and the circuitry appears to be properly insulated from the frame/bezels my next stop would be the fan(s) and processor. Disassemble the unit to where you can see the fans but leave ALL heat-sinks in places. Power up the laptop and see of moving the laptop causes the fans to stop spinning. Do any of the removed parts appear to impede the fan from spinning? If so, move/re-install the pieces in such a way to allow the fans to operate normally.
4) If that all passes, I'd remove the processor, clean up the extra silver/thermal conductor goop and ensure it is not making contact with any circuitry that might be shorting it out. I'd even go as far as to clean it out completely and re-apply a new layer of it. Remember: you don't need a top, just enough to ensure that the processor is coated enough to make solid contact with the heatsink.
If everything is checking out and you're still having the problem I'd say it's time to get a professional involved. Partially because they are (generally) insured so that if they damage your laptop but also because they will like to have an ability to assess which component is freezing using a multimeter or other hardware diagnostic tools.
I hope this helps!

Posted on Mar 17, 2011

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