When I came home today, my Toshiba NB 305's keyboard wasn't working, though a USB keyboard worked. Restarted, keyboard still didn't work. Shut down, and it wouldn't start at all. A combination of disconnecting the battery and the AC, and holding the power button for a long time did get it started again, but the keyboard still doesn't work. Thanks!

Hello,

Do you have access to an external monitor and plug it up to the laptop and see if you can see anything. make sure you use the option keys to start up the monitor.

You didn't post the Asus Model or the OS you are using? Have you done ANY updates? Have you tried a System Restore to a date before this issue? When you restarted did you remove the battery?

Shut down the computer, unplug, remove battery, plug in, reboot.

Check to see if the charger tip is obstructed, dirt etc, check for fraying or a kink in the wire at either the charging tip or the wall plug. you can attempt to open it up to rewire it, i would recommend using caution, it sounds like as you got them in a pack of multiple chargers that it would be best to simply replace it.

you may not have the correct codecs installed to play DVD's

download K-lite codec pack and install it, after installing codecs you should be able to play the dvd's

the codecs to play dvd's sometimes don't come with the basic install of windows.

when your keyboard and touchpad are not working, try to connect an usb mouse and keyboard to the laptop, just to be sure the system is responding.
if the usb devices work, you can be pretty sure there is an hardware problem. if the usb devices don't work too, maybe the system got stuck, and the best thing to do is a system reset
How to Restore MacBook Air to Factory Settings


if the usb devices work, give a try to the apple hardware test to see if it detects anything.
Using Apple Hardware Test

i had a similar problem a few years ago.. if it's an hardware problem you will need to change all the top case
MacBook Air 13 Top Case eBay

Sounds like you've got a bad keyboard.

You should contact Dynex direct for in-warranty replacement.

You can reach them here.

• 1-800-305-2204
  

Have you replaced the batteries in the keyboard? It takes 2 AA batteries I believe.


If this helps, please rate this solution. Thank you.

are they wireless?