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Causes of multiple paper picked-up when printing, I use same substance of bond paper as before. hope u would help me. Thank you and more power to all

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This is usually caused by static cling which can be caused by too low humidity or it can be due to too much humidity where the paper just clings together... in either case, the remedy that usually works is to remove the paper and fan it (both ends) and then put it back into the tray. When paper is not in use, try to keep it sealed in a plastic bag or in a cool, dry, storage area. Paper that has been sitting in unsealed packaging (airtight) for more than a few months can absorb too much moisture and cause this very problem.

Posted on Mar 17, 2011

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Posted on Jan 02, 2017

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The clicking sound comes from the paper tray. The problem is that the paper gets jammed when it feeds the paper and it will sound clicking because the printer cannot pick up the paper at the tray.

What you will do is to put bond paper into a tray but the paper head should not be so tighten. Just put the bond paper with the top paper in upward position.

Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.

Regards and thank you for using Fixya !

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Thank you for contacting FixYa with your printer inquiry.
This is a common problem. The device can be set to print from tray 1 if it is loaded, or to print only from tray 1 if the type of media selected is other than standard bond.
Pull out tray 2 and make sure the paper size adjustments are properly set to match your size of paper. If you are using std bond and the adjustments are set to A-4 it won't pull paper.
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HP Control Print Jobs Support Page: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=1846088&prodTypeId=18972&objectID=c00764862
HP Support Page: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00764851&lang=en&cc=us&taskId=101&prodSeriesId=1846088&prodTypeId=18972
Hope this helps helps. Please keep us updated and remember to rate this answer.

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