Question about Whirlpool Washing Machines
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Posted on Jan 02, 2017
SOURCE: I have a Whirpool -
Hi from retired Englishman in SW France,
'dE' first then manual ;-0)
'dE' probably stands for 'drain Error' (rather than sometimes 'door Error'!)
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Following are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.
You will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
You could also try the manufacturer's web site direct ;-0)
If these have assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
Posted on Jul 31, 2011
Testimonial: "Hi John C... At the offset ..thankyou evry much for your prompt resposne. Much appreciated..It was the drain error... Your a gentleman & a scholar"
The PF error code indicates a power failure on many different machines. This might occur while machine is working due to an external disturbance like a storm or power outage in the area. If the PF error code is displayed, turn off the power to the washer, unplug it for 10 seconds, and restart the wash cycle.
Posted on Aug 13, 2012
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